Estate Services Area Manager

London Borough of Waltham Forest

. Lead and improve Housing Estate Services .

Posted 11/6/2026full-timeWalthamstow • United KingdomMid-LevelSenior💰 £52,058 - £59,298 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing housing estate services, ensuring compliance with social housing regulations, and delivering high-quality service improvements. Proven ability to oversee budgets, lead teams, and foster effective relationships across complex organizations.

Highest-signal resume keywords

Budget ManagementService Improvement DeliverySocial Housing Regulatory KnowledgeTeam LeadershipStrategic Operational Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service PlanningRisk AssessmentFinancial OversightResource PlanningPerformance Monitoring

Soft Skills

TeamworkAccountabilityEffective Communication

Certifications & Qualifications

Relevant Professional Qualification

Industry Keywords

Social HousingLegislative FrameworkCaretakingGrounds MaintenancePublic-Facing Role

About the role

Key responsibilities & impact

Lead and improve Housing Estate Services
Ensure residents receive high-quality, efficient services meeting Council, professional and legal standards
Oversee caretaking, grounds maintenance, independent living accommodation cleaning, bulk waste removal and deep cleaning
Identify and deliver improvements to service delivery
Manage and lead staff teams, providing direction, support and day-to-day management
Set staff objectives and expectations, monitor performance and support continuous improvement
Promote teamwork, accountability and high service-delivery standards
Take delegated responsibility for project budgets and ensure effective financial planning and oversight
Monitor and control significant financial transactions and information
Manage substantial budgets and resources within agreed limits and deliver value for money
Monitor financial performance, identify pressures or risks and take corrective action
Support resource planning and prioritise budgets, staffing and other resources according to operational requirements

Requirements

What you’ll need

Detailed knowledge of the social housing regulatory and legislative operating framework
Experience and knowledge of caretaking and grounds maintenance, including risk assessments and required resources
Experience of service planning and successful delivery of service improvements
Experience working in a complex organisation and forging effective relationships across directorates
Ability to operate strategically and translate strategic objectives into effective operational management
Excellent budget management skills
Educated to degree level or equivalent standard
Satisfactory employment references and CIFAS identity checks
Satisfactory declaration of interest
Satisfactory DBS check
Must already hold UK work authorisation that does not require sponsorship
Fluent spoken English sufficient for effective performance in a public-facing role
Relevant professional qualification desirable or commitment to gain one

Benefits

Comp & perks

Full-time permanent employment
Flexible working arrangements considered where possible
Support for work-life balance
Good Work Standard workplace commitment, including workplace well-being, skills and progression, and diversity and recruitment
Online application alternative available for applicants with disabilities
Anonymous shortlisting process to reduce recruitment bias