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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native Italian language proficiency and cultural understanding to facilitate authentic communication with clients. Capable of managing social media interactions and coordinating with teams to ensure brand consistency and positive client relationships.
Highest-signal resume keywords
Native Italian SpeakerSocial Media MonitoringClient Communication ManagementBrand Messaging AdaptationIndependent Task Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Proactive ApproachResponsive CommunicationReliabilityFlexibilityHands-On Attitude
Industry Keywords
Cultural RelevanceCommunity EngagementClient Relationship ManagementBrand Voice ConsistencySports Community Understanding
About the role
Key responsibilities & impact- Use native cultural understanding and language skills to ensure authentic, engaging, and culturally relevant communication
- Monitor social media channels, respond to comments and messages, and foster positive interactions around client brands
- Act as a point of contact for Italian-speaking clients
- Handle day-to-day client communication and follow-ups
- Coordinate with creative, social media, and account teams to align communication with client expectations and brand guidelines
- Adapt tone, language, and messaging to each brand
- Maintain consistency across customer and community touchpoints
- Identify incoming questions, community feedback, and potential issues
- Escalate relevant topics to the appropriate team members
- Manage tasks and priorities independently within a freelance setup of approximately 5 hours per week, with the option to increase
Requirements
What you’ll need- Native Italian speaker with native cultural understanding and language skills
- Ability to communicate authentically, engagingly, and in a culturally relevant way to local audiences
- Experience or ability to monitor social media channels, respond to comments and messages, and foster positive interactions
- Ability to support Italian-speaking client relationships and handle day-to-day communication and follow-ups professionally
- Ability to coordinate with creative, social media, and account teams
- Ability to adapt tone, language, and messaging to different brands while maintaining brand voice and consistency
- Proactive and responsive approach to incoming questions, community feedback, and potential issues
- Ability to escalate relevant topics to appropriate team members
- Ability to work independently and manage tasks and priorities efficiently in a freelance setup
- Flexibility, responsiveness, reliability, and a hands-on attitude
- Genuine interest in sports and understanding of sports communities, their culture, and fan engagement