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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management and Client Engagement, with a strong focus on delivering impactful solutions and managing project timelines effectively. Proficient in leading client meetings and presentations while ensuring clear communication and alignment between client and internal teams.
Highest-signal resume keywords
Project ManagementClient EngagementCommunication SkillsOrganizational SkillsSaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementClient PresentationsRisk ManagementTimeline ManagementImplementation Oversight
Soft Skills
Organizational SkillsCommunication Skills
Tools & Technologies
Looqbox SolutionBI ToolsData Management
Industry Keywords
Customer SuccessCustomer ExperienceTechnologySaaSCommercial Operations
About the role
Key responsibilities & impact- Develop a deep understanding of the client’s business, the department being served, and employees’ working dynamics in order to deliver the highest-impact solutions for the client.
- Serve as the primary point of contact for the client throughout all project phases, ensuring clear and continuous communication.
- Plan, coordinate, and oversee the implementation of the Looqbox solution, from kickoff through usage stabilization.
- Lead client meetings—including kickoff meetings, alignment sessions, status reports, training sessions, and follow-ups—by organizing agendas, objectives, and next steps.
- Prepare and deliver structured client presentations, communicating project status, deliverables, risks, scope changes, and schedule adjustments.
- Manage project schedules, timelines, and priorities, ensuring predictability and transparency.
- Manage the development of deliverables with the internal team, aligning technical and business expectations.
- Monitor project progress, identify risks, dependencies, and blockers, and propose action plans.
- Address client questions and requests during and after implementation.
- Conduct meetings and on-site client visits when applicable.
Requirements
What you’ll need- Previous experience in Project Management, Customer Success, Customer Experience, or related areas.
- Experience implementing and overseeing projects with clients.
- Experience leading client meetings and presentations.
- Ability to manage multiple projects, priorities, and risks.
- Strong organizational skills for planning and replanning activities and deadlines.
- Excellent communication skills and the ability to align expectations with clients and internal teams.
- Availability for client meetings and on-site visits.
- Experience working in technology or SaaS companies.
- Knowledge of BI, data, or commercial operations.
- Experience working with mid-sized and enterprise clients.
Benefits
Comp & perks- R$1,100.00 in flexible meal and food allowances on a Caju card, also usable for Mobility, Culture, Health, and Education.
- SulAmérica Health Insurance fully paid by Looqbox, with no copayment.
- MetLife Dental Insurance fully paid by Looqbox, with no copayment.
- Wellhub (formerly Gympass) to support your physical and mental well-being.
- Support for reading and education.
