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Program Documentation Specialist
LouisianaNOW.Jobs. Support the Defense Logistics Agency (DLA) and Defense Agencies Initiative (DAI) in an Oracle E-Business Suite federal financial management environment hosted in Oracle Cloud Infrastructure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in producing technical documentation and training materials within federal financial management environments, particularly with Oracle E-Business Suite. Proficient in organizing complex information into clear, user-friendly formats while ensuring compliance and audit readiness.
Highest-signal resume keywords
Technical Documentation ProductionOracle E-Business Suite KnowledgeMicrosoft Office Suite ProficiencyVersion Control ManagementAgile/Scrum Documentation Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationSOP DevelopmentTraining Material CreationFinancial Management Systems DocumentationPosting Logic ComprehensionValidation ProcessesAudit Readiness DocumentationUser Guide DevelopmentWorkflow Diagram CreationCrosswalks Understanding
Soft Skills
Excellent Written CommunicationDetail OrientationOrganization SkillsAbility to Manage Competing PrioritiesCollaboration with Technical Teams
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft VisioOracle Cloud Infrastructure
Certifications & Qualifications
IT II Non-Critical Sensitive Security ClearanceTier 3 (T3) Investigation Suitability
Industry Keywords
Federal Financial ManagementERP SystemsDocumentation Best PracticesCompliance DemonstrationsUser-Facing Communications
Tech Stack
Tools & technologiesCloudERPOracle
About the role
Key responsibilities & impact- Support the Defense Logistics Agency (DLA) and Defense Agencies Initiative (DAI) in an Oracle E-Business Suite federal financial management environment hosted in Oracle Cloud Infrastructure
- Translate technical and functional financial content, including SLA/AA/AG rules, posting logic, validations, and RCA outputs, into SOPs, user guides, and reference documentation
- Develop training materials such as slide decks, step-by-step instructions, job aids, classroom/lab guides, and system walkthroughs
- Collaborate with Posting Logic Architects, Functional Analysts, Validation Engineers, and DevSecOps teams
- Create documentation supporting audit readiness, compliance demonstrations, and traceability across financial rules and processes
- Maintain documentation style, structure, and formatting using Microsoft Office templates and best practices
- Organize multiple deadlines, deliverables, and iterative updates while ensuring version control, accuracy, and professional presentation
- Support user-facing communications, workflow diagrams, and quick-reference materials
- Produce knowledge-transfer materials for government sustainment teams
Requirements
What you’ll need- 2+ years of experience producing technical documentation, SOPs, or training materials in IT, ERP, or federal financial environments
- Ability to comprehend technical content, including Oracle EBS behavior, posting logic, validations, and crosswalks, and translate it into clear, user-friendly documentation
- Strong proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Visio
- Excellent written communication, organization, and detail orientation
- Experience supporting multiple deadlines, version control, and structured document workflows
- Ability to obtain/maintain IT II Non-Critical Sensitive security clearance or Tier 3 (T3) investigation suitability
- Experience documenting financial management systems, Oracle EBS processes, or federal financial workflows (desired)
- Familiarity with Agile/Scrum documentation practices (desired)
- Experience writing training guides or supporting instructor-led training delivery (desired)
- Ability to work effectively with technical engineers, functional SMEs, and auditors (desired)
- Clear, structured writing style and ability to simplify complex processes (desired)
- Ability to manage competing priorities and maintain documentation accuracy across iterative updates (desired)
Benefits
Comp & perks- Competitive compensation including profit participation program
- Comprehensive medical, dental, and vision benefits
- Basic life and accidental death & dismemberment insurance
- Matching contributions through 401(k) plan
- CGI share purchase plan
- Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year
- 80 hours of floating holiday leave per year
- At least 80 consecutive hours of paid sick/safe leave
- Paid parental leave, ranging from 20 to 70 consecutive business days
- Bereavement leave, ranging from 1 to 7 days per year
- Paid jury duty leave, up to time summoned
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
- Remote work arrangement