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Senior ServiceNow Developer
LouisianaNOW.Jobs. Architect and automate enterprise IT Asset Management and CMDB capabilities .
Posted 10/17/2026full-timeRemote • Louisiana • United StatesSenior💰 $147,292 - $199,278 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ServiceNow CMDB and IT Asset Management (ITAM), with a strong focus on designing and implementing Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows. Proficient in JavaScript and integration techniques, with a commitment to data governance and process improvement.
Highest-signal resume keywords
ServiceNow CMDB ExpertiseSoftware Asset Management (SAM)Hardware Asset Management (HAM)JavaScript ProficiencyServiceNow Certified Systems Administrator
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow Platform ArchitectureIntegration HubFlow DesignerREST/SOAP Web ServicesServiceNow DiscoveryService MappingPerformance AnalyticsData CertificationTechnical DocumentationAgile Software Testing
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsAnalytical Problem-Solving SkillsMentoring Junior DevelopersTime-Management Skills
Tools & Technologies
SCCMJamfIntuneActive DirectoryCoupa
Certifications & Qualifications
ServiceNow Certified Systems Administrator
Industry Keywords
Common Service Data Model (CSDM)Data GovernanceLifecycle ManagementLicense EntitlementsTechnical Specifications
Tech Stack
Tools & technologiesAngularITSMJamfJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Architect and automate enterprise IT Asset Management and CMDB capabilities
- Design and configure SAM and HAM workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management
- Align platform architecture with the Common Service Data Model
- Maintain CMDB health through Data Certification, Discovery, Reconciliation, and Health Assessments
- Develop customized scripts, Script Includes, Business Rules, Flow Designer components, and Service Portal widgets
- Build ServiceNow integrations with SCCM, Jamf, Intune, Active Directory, Coupa, and other external data sources using IntegrationHub, REST/SOAP APIs, and MID Server configurations
- Establish data governance policies for hardware and software assets
- Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer
- Gather requirements from stakeholders and product owners and translate them into technical specifications
- Create and maintain technical and functional documentation
- Support platform upgrades, testing, and reconfiguration
- Contribute to technical process reviews, postmortems, and continual process improvement
- Estimate effort required for ServiceNow functionality
- Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers
- Maintain current ServiceNow and industry certifications and obtain additional certifications
Requirements
What you’ll need- Technical Training, Certification(s) or Degree
- 8+ years of related experience
- Expert proficiency in ServiceNow CMDB and ITAM, including SAM and HAM
- Expertise designing, implementing, and optimizing SAM, HAM, and CSDM structures
- Demonstrated experience with full-cycle SAM and/or HAM implementations
- Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal
- Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub
- Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
- Experience with ServiceNow Discovery, Service Mapping, and Performance Analytics
- Experience with ServiceNow ITSM or ITOM modules
- Ability to analyze requirements, troubleshoot issues, and develop technical solutions
- Understanding of Agile software testing processes from smoke testing through production deployment
- Ability to document and create functionality aligned with customer value streams
- Ability to produce estimates and basic deployment plans
- Strong organizational and time-management skills
- Ability to learn new technologies quickly
- Excellent communication skills with technical and non-technical stakeholders
- Strong analytical, problem-solving, and debugging skills
- Ability to coach, guide, and mentor junior developers
- Required: ServiceNow Certified Systems Administrator
- Must be able to pass a background check to obtain Public Trust
- Must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen
Benefits
Comp & perks- Comprehensive medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with company match
- Full-flex work weeks where possible
- Paid time off, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Wellness packages
- Award-winning culture of innovation and military-friendly workplace