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LouisianaNOW.Jobs

Senior ServiceNow Developer

LouisianaNOW.Jobs

. Architect and automate enterprise IT Asset Management and CMDB capabilities .

Posted 10/17/2026full-timeRemote • Louisiana • United StatesSenior💰 $147,292 - $199,278 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ServiceNow CMDB and IT Asset Management (ITAM), with a strong focus on designing and implementing Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows. Proficient in JavaScript and integration techniques, with a commitment to data governance and process improvement.

Highest-signal resume keywords
ServiceNow CMDB ExpertiseSoftware Asset Management (SAM)Hardware Asset Management (HAM)JavaScript ProficiencyServiceNow Certified Systems Administrator

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ServiceNow Platform ArchitectureIntegration HubFlow DesignerREST/SOAP Web ServicesServiceNow DiscoveryService MappingPerformance AnalyticsData CertificationTechnical DocumentationAgile Software Testing
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsAnalytical Problem-Solving SkillsMentoring Junior DevelopersTime-Management Skills
Tools & Technologies
SCCMJamfIntuneActive DirectoryCoupa
Certifications & Qualifications
ServiceNow Certified Systems Administrator
Industry Keywords
Common Service Data Model (CSDM)Data GovernanceLifecycle ManagementLicense EntitlementsTechnical Specifications

Tech Stack

Tools & technologies
AngularITSMJamfJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact
  • Architect and automate enterprise IT Asset Management and CMDB capabilities
  • Design and configure SAM and HAM workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management
  • Align platform architecture with the Common Service Data Model
  • Maintain CMDB health through Data Certification, Discovery, Reconciliation, and Health Assessments
  • Develop customized scripts, Script Includes, Business Rules, Flow Designer components, and Service Portal widgets
  • Build ServiceNow integrations with SCCM, Jamf, Intune, Active Directory, Coupa, and other external data sources using IntegrationHub, REST/SOAP APIs, and MID Server configurations
  • Establish data governance policies for hardware and software assets
  • Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer
  • Gather requirements from stakeholders and product owners and translate them into technical specifications
  • Create and maintain technical and functional documentation
  • Support platform upgrades, testing, and reconfiguration
  • Contribute to technical process reviews, postmortems, and continual process improvement
  • Estimate effort required for ServiceNow functionality
  • Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers
  • Maintain current ServiceNow and industry certifications and obtain additional certifications

Requirements

What you’ll need
  • Technical Training, Certification(s) or Degree
  • 8+ years of related experience
  • Expert proficiency in ServiceNow CMDB and ITAM, including SAM and HAM
  • Expertise designing, implementing, and optimizing SAM, HAM, and CSDM structures
  • Demonstrated experience with full-cycle SAM and/or HAM implementations
  • Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal
  • Experience in ServiceNow platform architecture, Flow Designer, and Integration Hub
  • Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
  • Experience with ServiceNow Discovery, Service Mapping, and Performance Analytics
  • Experience with ServiceNow ITSM or ITOM modules
  • Ability to analyze requirements, troubleshoot issues, and develop technical solutions
  • Understanding of Agile software testing processes from smoke testing through production deployment
  • Ability to document and create functionality aligned with customer value streams
  • Ability to produce estimates and basic deployment plans
  • Strong organizational and time-management skills
  • Ability to learn new technologies quickly
  • Excellent communication skills with technical and non-technical stakeholders
  • Strong analytical, problem-solving, and debugging skills
  • Ability to coach, guide, and mentor junior developers
  • Required: ServiceNow Certified Systems Administrator
  • Must be able to pass a background check to obtain Public Trust
  • Must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen

Benefits

Comp & perks
  • Comprehensive medical plan options, including plans with Health Savings Accounts
  • Dental plan options
  • Vision plan
  • 401(k) plan with company match
  • Full-flex work weeks where possible
  • Paid time off, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave
  • Typically 15 days of paid leave per calendar year
  • 10 paid holidays per year
  • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
  • Short- and long-term disability benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Personal accident insurance
  • Critical illness insurance
  • Business travel and accident insurance
  • AI-powered career tool identifying career steps and learning opportunities
  • Internal mobility team supporting career goals
  • Wellness packages
  • Award-winning culture of innovation and military-friendly workplace