Senior ServiceNow Developer

LouisianaNOW.Jobs

. Build and customize ServiceNow applications, including ITSM modules such as Incident, Problem, and Change Management .

Posted 9/20/2026full-timeRemote • Louisiana • United StatesSenior💰 $97,968 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and customizing ServiceNow applications, particularly in ITSM modules, while effectively integrating with other systems and providing end-user support. Proficient in scripting, data analysis, and agile methodologies to drive process improvements and deliver customer value.

Highest-signal resume keywords

ServiceNow Application DevelopmentSOAP and REST IntegrationJavaScript ScriptingServiceNow Certified Systems AdministratorTop Secret Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow CustomizationITSM ModulesBusiness RulesScript IncludesData AnalysisAgile Software TestingImport SetsTransform MapsCMDBTechnical Solution Development

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsCollaboration

Tools & Technologies

ServiceNowRESTSOAPWeb Services

Certifications & Qualifications

ServiceNow Certified Systems AdministratorTechnical Training or Degree

Industry Keywords

ITSMUser ManagementSystem MaintenanceHealth ChecksProcess Improvement

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Build and customize ServiceNow applications, including ITSM modules such as Incident, Problem, and Change Management
Create Business Rules, Script Includes, and other custom scripts to automate processes and meet business requirements
Integrate ServiceNow with other systems using REST, SOAP, and web services
Perform user and role management, system maintenance, and health checks
Customize user interfaces, forms, and workflows
Provide end-user support and troubleshoot integrated processes and platform functionality
Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management
Participate in technical process reviews, postmortems, and continual process improvement
Maintain current ServiceNow and industry certifications and obtain additional certifications

Requirements

What you’ll need

Technical Training, Certification(s) or Degree
3+ years of related experience
Experience developing and customizing ServiceNow applications and ITSM modules
Experience with SOAP, REST, and web services, including creating and consuming them
Scripting skill in at least one language, preferably JavaScript
Exposure to Import Sets, Transform Maps, and the CMDB
Ability to analyze requirements, troubleshoot issues, and develop technical solutions
Understanding of Agile software testing from smoke testing through integration testing and production deployment
Ability to identify, understand, document, and create functionality aligned with customer value streams
Organizational and time management skills in a rapid software development environment
Ability to identify and learn new technologies quickly
Communication skills for technical and non-technical stakeholder collaboration
Analytical, problem-solving, and debugging skills
Ability to drive methodology changes, manage customer deliverables, and resolve process issues
Ability to communicate as a technical authority and contribute to proposals and technical specifications
Ability to lead Scrum demos, work groups, and team efforts
Ability to collaborate with and influence stakeholders, mentor junior team members, and support staff development
ServiceNow Certified Systems Administrator certification
Must possess an active Top Secret clearance or DOE "Q" Access Authorization
US citizenship required

Benefits

Comp & perks

Comprehensive benefits and wellness packages
401K with company match
Competitive pay
Paid time off
AI-powered career tool identifying career steps and learning opportunities
Internal mobility team supporting career goals
Full-flex work week
Medical plan options, including some with Health Savings Accounts
Dental plan options
Vision plan
Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
15 days of paid leave per calendar year for new employees, prorated based on hire date
10 paid holidays per year
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Award-winning culture of innovation
Military-friendly workplace