Office Assistant

Lourdes Health System

. Answer and screen phone calls by the third ring .

Posted 9/24/2026full-timeCamden • New Jersey • United StatesMid-LevelSenior💰 $19 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, billing functions, and insurance verification while serving as a resource and mentor for office staff. Proficient in managing office operations and ensuring accurate communication and information flow.

Highest-signal resume keywords

Patient Appointment SchedulingBilling FunctionsInsurance Information VerificationTraining Office AssistantsReferral Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Phone Call ScreeningPatient RegistrationEntering ChargesCollecting Co-PaysReconciling BatchesPreparing DepositsObtaining Pre-CertificationsUpdating System DemographicsPreparing Work SchedulesPreparing Training Schedules

Soft Skills

MentoringCommunicationAccuracyResourcefulness

About the role

Key responsibilities & impact

Answer and screen phone calls by the third ring
Direct calls to the appropriate staff member, ensuring all information is accurate
Schedule patient appointments and register patients
Update and verify system demographics and insurance information
Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits
Prepare referrals and obtain pre-certifications as required
May train and direct office assistants at sites
Prepare work and training schedules
Act as an office resource and mentoring role model

Requirements

What you’ll need

Ability to answer and screen phone calls by the third ring
Ability to direct calls to appropriate staff member while ensuring information accuracy
Experience or ability to schedule patient appointments and register patients
Ability to update and verify system demographics and insurance information
Ability to perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits
Ability to prepare referrals and obtain pre-certifications as required
Ability to train and direct office assistants at sites
Ability to prepare work and training schedules
Ability to act as an office resource and mentoring role model

Benefits

Comp & perks

Medical/prescription insurance
Dental insurance
Vision insurance
Health and dependent care flexible spending accounts
403(b) (401(k) subject to collective bargaining agreement)
Paid time off
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability
Optional long-term disability
Colleague and dependent life insurance
Supplemental life and AD&D insurance
Tuition assistance
Employee assistance program including free counseling sessions