Office Assistant – Nephrology

Lourdes Health System

. Verify insurance . Answer and screen phone calls by the third ring and direct calls to appropriate staff . Schedule patient appointments . Register patients and update and verify demographics and insurance information

Posted 9/24/2026full-timeCherry Hill • New Jersey • United StatesMid-LevelSenior💰 $19 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills while efficiently managing patient registrations, appointments, and billing processes in a medical office environment.

Highest-signal resume keywords

Medical Office ExperiencePatient RegistrationInsurance VerificationCustomer Service SkillsMulti-Tasking Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryCharge EntryPayment ProcessingReferral PreparationPre-CertificationBatch Reconciliation

Soft Skills

Excellent CommunicationCustomer ServiceMentoring

Tools & Technologies

Computer Literacy

Industry Keywords

Medical OfficePatient AppointmentsDemographics VerificationCo-Pay CollectionOffice Assistant Training

About the role

Key responsibilities & impact

Verify insurance
Answer and screen phone calls by the third ring and direct calls to appropriate staff
Schedule patient appointments
Register patients and update and verify demographics and insurance information
Enter charges and payments
Collect co-pays
Reconcile batches and prepare deposits
Prepare referrals and obtain pre-certifications
File billing information
May train and direct office assistants, including preparing work and training schedules
Act as an office resource and mentoring role model

Requirements

What you’ll need

Excellent communication and customer service skills
Strong multi-tasking abilities
Computer literacy
0-2 years Medical Office experience
HS diploma or equivalent

Benefits

Comp & perks

Medical/prescription insurance
Dental insurance
Vision insurance
Health and dependent care flexible spending accounts
403(b) (401(k) subject to collective bargaining agreement)
Paid time off
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability
Optional long-term disability
Colleague and dependent life insurance
Supplemental life and AD&D insurance
Tuition assistance
Employee assistance program including free counseling sessions