Office Supervisor – Orthopedics

Lourdes Health System

. Provide day-to-day oversight of office operations and staff .

Posted 10/27/2026full-timeBordentown • New Jersey • United StatesMid-LevelSenior💰 $27 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and organizational capabilities in managing office operations, staff training, and employee engagement initiatives while ensuring high levels of patient and employee satisfaction.

Highest-signal resume keywords

Office Operations ManagementStaff Training and DevelopmentExcellent Communication SkillsAdvanced Organizational SkillsSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Secretarial ExperienceAdministrative ExperienceReport PreparationPresentation PreparationPayroll ManagementWorkflow CoordinationProblem TroubleshootingCustomer Inquiry HandlingScheduling and Calendar Management

Soft Skills

Interpersonal SkillsConflict ResolutionTeam CollaborationAdaptability

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookInternet Proficiency

Certifications & Qualifications

High School DiplomaAssociate Degree

Industry Keywords

Patient SatisfactionEmployee EngagementOffice ProceduresAdministrative SupportLeadership Rounding

About the role

Key responsibilities & impact

Provide day-to-day oversight of office operations and staff
Serve as the point person for requests, research information, and respond accordingly
Prepare reports and presentations
Ensure patient and employee satisfaction by resolving or directing issues appropriately
Assign and monitor clerical and administrative responsibilities for front desk staff
Provide orientation and training to new employees
Manage, hire, and retain office staff, including training, coaching, and development
Coordinate and monitor workflow and measure results against standards
Manage smooth day-to-day operation of administrative offices
Organize office operations and procedures, prepare payroll and correspondence, and review and submit supply requisitions
Troubleshoot problems and resolve issues
Coordinate department events and administratively support special projects
Review patient satisfaction results and take appropriate action to improve results
Participate in leadership rounding and act as a liaison between office personnel, Virtua, and external parties
Manage and involve teams in employee engagement initiatives
Organize and schedule meetings and appointments
Manage schedules, calendars, and appointments
Handle customer inquiries and complaints
Manage internal staff relations
Maintain a safe and secure working environment through daily rounding

Requirements

What you’ll need

3–5 yrs. secretarial or administrative experience required
Supervisory experience preferred
Computer user proficiency (Excel-Word-Power Point – Outlook – Internet)
Excellent Communication skills (verbal-written-listening) in order to interact with employees at all levels and external clientele
Advanced organizational skills – ability to work pro-actively with changing priorities
Working knowledge of organization policies and procedures or ability to quickly learn and operate within those parameters
High School diploma required
Associate degree preferred

Benefits

Comp & perks

medical/prescription insurance
dental insurance
vision insurance
health and dependent care flexible spending accounts
403(b) (401(k) subject to collective bargaining agreement)
paid time off
paid sick leave as provided under state and local paid sick leave laws
short-term disability
optional long-term disability
colleague and dependent life insurance
supplemental life and AD&D insurance
tuition assistance
employee assistance program that includes free counseling sessions