Outcomes Manager – Per Diem, BSN/LSW/MSW

Lourdes Health System

. Partner with the physician and multidisciplinary team in coordinating patient care .

Posted 10/23/2026part-timePennsauken • New Jersey • United StatesMid-LevelSenior💰 $38 - $60 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, case management, and interdisciplinary collaboration, with a strong understanding of Medicare and Medicaid regulations. Proficient in utilizing EMR systems for documentation and committed to enhancing patient satisfaction and quality of care.

Highest-signal resume keywords

Clinical Nursing ExperienceCase Management ExperiencePatient AdvocacyCommunication SkillsKnowledge of Medicare and Medicaid

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationCase Management DocumentationAssessment and PlanningResource Utilization MonitoringDischarge Planning

Soft Skills

Problem SolvingCritical ThinkingConflict ResolutionInterpersonal CommunicationFlexibility

Tools & Technologies

EMR SystemsCase Management Documentation System

Certifications & Qualifications

Registered Nurse (RN)Licensed Social Worker (LSW)Licensed Clinical Social Worker (LCSW)

Industry Keywords

Acute Care SettingHomecare CoordinationPatient SatisfactionSix SigmaCompliance Issues

About the role

Key responsibilities & impact

Partner with the physician and multidisciplinary team in coordinating patient care
Enhance quality and cost-effective care
Act as a resource and patient advocate to facilitate safe transitions across the continuum
Complete appropriate assessments and plans to meet patient needs
Monitor length of stay and promote efficient utilization of resources
Maintain ongoing knowledge of clinical practice guidelines
Engage physicians and build seamless continuity of care as the physician’s consistent resource
Resolve problems and communicate with patients and families
Identify, resolve, escalate and document factors impeding patient progression
Refer appropriate cases for Social Work intervention
Document individual plans of care in the EMR and case management documentation system
Meet job-specific goals, objectives and dashboard metrics
Participate in organizational improvement activities, including patient satisfaction, Six Sigma committee, department/divisional teams and community activities
Apply applicable federal and state requirements and identify/report compliance issues

Requirements

What you’ll need

Minimum 3 years clinical nursing (RN) experience or Social Work
Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting
Understanding of Medicare, Medicaid, managed care and discharge planning
Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution
RN or Masters prepared Social Worker
RN or LSW required; LCSW considered
Flexibility to support all five hospital campuses: Voorhees, Marlton, Camden, Willingboro, and Mt. Holly
Weekday and weekend availability from 8:30 a.m. to 5:00 p.m.
Required to work two special days per year

Benefits

Comp & perks

medical/prescription, dental and vision insurance
health and dependent care flexible spending accounts
403(b) (401(k) subject to collective bargaining agreement)
paid time off
paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
colleague and dependent life insurance and supplemental life and AD&D insurance
tuition assistance
employee assistance program that includes free counseling sessions