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Practice Manager – Weight Management
Lourdes Health System. Direct and coordinate administrative and clinical services for assigned practices in collaboration with Lead Physicians under the dyad leadership model .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing administrative and clinical operations within a medical practice, ensuring compliance with regulations and optimizing patient care. Proficient in budget management, staff supervision, and strategic planning to enhance practice growth and patient satisfaction.
Highest-signal resume keywords
Medical Practice ManagementBudget Development and ManagementBilling and Health Insurance KnowledgeElectronic Medical Records ProficiencyStaff Recruitment and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementICD-9 CPT CodingBilling SystemsHealth Insurance GuidelinesRegulatory CompliancePatient Access ManagementKPI MonitoringOperational OversightQuality Patient CarePractice Policy Development
Soft Skills
LeadershipCollaborationProblem SolvingCommunicationCustomer Satisfaction Focus
Tools & Technologies
Electronic Medical RecordsScheduling SystemsBilling SystemsPoint of Care TestingCME Tracking
Industry Keywords
Ambulatory Medical SettingMedicare RegulationsManaged Care PayersCLIADOHOSHA
About the role
Key responsibilities & impact- Direct and coordinate administrative and clinical services for assigned practices in collaboration with Lead Physicians under the dyad leadership model
- Provide 24-hour accountability and day-to-day oversight and supervision to ensure optimal operations, safety, business systems, and quality patient care
- Ensure patient access and customer satisfaction and promote a positive work environment
- Contribute to vision and strategic planning for practice growth
- Oversee expenditures, staffing, overtime, front-end policies, charges, claim edits, cash reconciliation, referrals, and collection tasks
- Identify opportunities to increase patient volume and services while controlling expenses; create and execute improvement plans within budget
- Develop and maintain practice budgets, explain budget-to-actual variances, and take corrective action
- Prepare daily, weekly, and monthly reports and provide data for goals and reimbursement metrics
- Monitor provider CME and PTO
- Develop, implement, review, and update practice policies and procedures
- Monitor KPIs, patient access, referral management, clinician schedule flow, utilization, and capacity
- Maintain inventory and operational supplies
- Assist providers with maintaining current licensure and credentials
- Develop plans of correction for inspection deficiencies and implement action plans
- Report and make recommendations to leadership; present best practices
- Collaborate on system changes and upgrades; attend meetings and participate on committees
- Recruit, interview, select, hire, train, coach, develop, supervise, and retain office staff
- Manage payroll, leaves, temporary staffing requests, performance reviews, and staff goals
- Oversee Point of Care testing, state compliance, vaccines, controls, and refrigerator/freezer temperatures
- Participate in CPC+, value-based synopsis, VPP reporting, and other programs
- Oversee sample logs and recall procedures
- Review patient satisfaction results and take action to improve customer experience
- Liaise with VMG, Virtua, external parties, patients, providers, and health-related organizations
- Consult with physicians and leadership on operations, problem solving, and service improvement
- Maintain community and professional relationships
Requirements
What you’ll need- 3-5 years' experience in a medical practice or ambulatory medical setting as a Lead, Office Coordinator or Supervisor required
- Solid knowledge of and experience in billing and health insurance guidelines and practices, including commercial, Medicare and managed care payers
- Solid knowledge of and ability to use electronic medical records, scheduling, charging, and billing systems
- Knowledge of insurance, ICD-9 CPT coding, Medicare regulations, state regulations, CLIA, DOH, and OSHA regulations preferred
- Bachelor’s degree preferred
Benefits
Comp & perks- Medical/prescription, dental and vision insurance
- Health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- Paid time off
- Paid sick leave as provided under state and local paid sick leave laws
- Short-term disability
- Optional long-term disability
- Colleague and dependent life insurance
- Supplemental life and AD&D insurance
- Tuition assistance
- Employee assistance program including free counseling sessions