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Brokerage Operations Associate Pod Analyst, Account Transfers
LPL Financial. Assist with servicing escalated issues and other complex activities impacting the Advisor experience .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Brokerage Operations with a focus on Account Transfers, utilizing Lean Management and Six Sigma methodologies to enhance processes. Strong analytical and communication skills are essential for effective collaboration and problem-solving in a fast-paced environment.
Highest-signal resume keywords
Brokerage Operations ExperienceAccount Transfers ExpertiseLean Management/Six Sigma ProficiencyStrong Communication SkillsTeam Leadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account TransfersACATsNon-ACATsData AnalysisReporting SkillsQuality ControlProcess ImprovementTrend IdentificationIssue Resolution
Soft Skills
Effective CommunicationProactive Problem SolvingTeam CollaborationService OrientationMulti-tasking
Tools & Technologies
BETABroadridgeDynamicsATDBRemit-Pro
Certifications & Qualifications
SIESeries 7
Industry Keywords
Brokerage OperationsAsset TransferMutual Fund ReconciliationFinancial AdvisorsLean Management Principles
About the role
Key responsibilities & impact- Assist with servicing escalated issues and other complex activities impacting the Advisor experience
- Review and initiate paper and electronic asset transfer requests for advisors
- Research and reconcile outstanding transfer requests to ensure asset delivery and balancing of books and records
- Reconcile mutual fund shares between LPL, the contra party, and SS&C
- Communicate pertinent transfer-request status information to Financial Advisors and contra firms
- Contribute to root-cause problem-solving sessions to improve the Transfer process
- Perform quality-control functions to ensure standard work is taking place
- Share pain points with leadership and business partners to identify solutions and pursue process improvements
- Leverage Lean Management/Six Sigma strategies and tools to enhance workflows and increase scalability
- Act as a department resource for inquiries about the overall transfer process
- Support projects and initiatives, including requirements, scripts, and UAT testing
Requirements
What you’ll need- 3+ years experience in Brokerage Operations, specifically Account Transfers/ACATs/Non-ACATs, or Bachelor’s degree in related field
- 3+ years experience leading teams and being a SME resource for your team
- Experience working on internal projects
- Ability to analyze information and strong reporting skills
- Effective and proactive communicator with strong written and verbal communication skills
- Ability to multi-task various functions and assignments with competing priorities, changing demands, and tight deadlines
- Accuracy and thoroughness in performing work assignments
- Ability to develop positive working relationships and work well in a team setting
- Experience in work environments that use lean management principles (LMS) preferred
- Experience with Brokerage Clearing Platforms; BETA, Broadridge (statement reviews), Dynamics (cases), ATDB (account transfers database), Remit-Pro (review check images) preferred
- Ability to identify and assess trends, resolve issues, and prevent issues from happening
- Service-oriented when working with clients, other firms, service teams, offshore partners, and various business units
- SIE or Series 7 preferred
Benefits
Comp & perks- 401K matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
- LPL Total Rewards package