Client Service Associate

LPL Financial

. Serve as the first point of contact for clients via phone, email and in person.

Posted 11/9/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $24 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while managing client interactions and administrative tasks in a financial services environment. Proficient in maintaining compliance records and utilizing CRM systems to enhance client service and operational efficiency.

Highest-signal resume keywords

Client Relationship ManagementCompliance AdherenceMicrosoft Office Suite ProficiencyOrganizational SkillsVerbal And Written Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Account ProcessingDocumentation PreparationData EntryReport ProofreadingAdministrative Support

Soft Skills

Attention To DetailProblem-SolvingProfessionalismDiscretionTeam Collaboration

Tools & Technologies

CRM SystemsMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Industry Keywords

Financial ServicesFINRA ComplianceSEC RegulationsClient InquiriesAccount Maintenance

About the role

Key responsibilities & impact

Serve as the first point of contact for clients via phone, email and in person.
Schedule and confirm client meetings, prepare documentation, and assist with follow-ups.
Address general client inquiries related to account maintenance, statements, and online access.
Process client requests including beneficiary updates, address changes, RMDs, and account transfers.
Maintain confidentiality and adhere to compliance guidelines.
Manage calendars and coordinate appointments and client review meetings for financial advisors.
Prepare, proofread, and distribute reports, presentations, and correspondence.
Maintain and update client records in the firm’s CRM system.
Handle incoming and outgoing mail, scanning, and filing.
Order office supplies and assist with general office upkeep.
Process new account paperwork and ensure required documentation is complete and compliant.
Maintain compliance records in accordance with FINRA, SEC, and firm policies.
Monitor client accounts for accuracy and resolve administrative issues.
Coordinate with custodians, fund companies, and other financial institutions to process transactions and resolve account issues.
Organize client appreciation events, webinars, and educational seminars.
Help manage social media updates, newsletters, and other client communication initiatives.

Requirements

What you’ll need

Minimum 2 years previous experience in a financial services or administrative support role.
Associate or bachelor’s degree, preferably in business, accounting or finance.
Strong organizational skills with a keen attention to detail.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Ability to learn and use CRM systems.
Strong problem-solving skills, and the ability to work both independently and with a team.
High level of professionalism, discretion, and ethical conduct.

Benefits

Comp & perks

401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Competitive LPL Total Rewards package