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Client Service Associate
LPL Financial. Provide administrative support to an advisor or team of advisors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client service within the financial industry, particularly in wealth management, while effectively managing operational account activities and utilizing CRM applications. Strong communication and interpersonal skills are essential for educating clients and coordinating with internal departments.
Highest-signal resume keywords
Financial Industry ExperienceClient Service SupportMicrosoft Office ProficiencySeries 7 LicenseSeries 66 License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Management SystemsOperational Account ActivitiesCash ManagementNew Accounts ManagementDocumentation RequirementsProactive Client OutreachInformation AnalysisProblem-Solving Abilities
Soft Skills
Attention to DetailEffective CommunicationTime ManagementInterpersonal SkillsInitiative and Motivation
Tools & Technologies
CRM ApplicationsESignature TechnologyPaperless StatementsAccount View
Certifications & Qualifications
Bachelor's Degree PreferredSeries 7 LicenseSeries 66 License
Industry Keywords
Wealth ManagementClient Service IndustryFinancial AdvisorsClient MeetingsAccount Transfers
About the role
Key responsibilities & impact- Provide administrative support to an advisor or team of advisors
- Answer phones and schedule appointments
- Prepare materials for client meetings
- Keep client management systems up to date with client information
- Assist with information and documentation requirements for new accounts and transfers
- Conduct proactive outreach to clients and advisors on time-sensitive activities such as RMDs
- Manage operational account activities, including new accounts, cash management, transfers, and account maintenance
- Own inquiries and requests and coordinate with internal departments to ensure timely service delivery
- Educate clients on account services, capabilities, and new technology such as eSignature, paperless statements, and Account View
Requirements
What you’ll need- 2+ years of financial industry experience, preferably in wealth management
- 2+ years of experience in the client service industry supporting clients and financial advisors
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Proficiency in CRM applications
- Bachelor’s Degree Preferred
- Series 7 and 66 licenses
- Strong attention to detail and problem-solving abilities
- Effective oral and written communication; able to explain complex information clearly and simply
- Time management skills with the ability to handle multiple projects and deadlines
- Outstanding interpersonal skills with the ability to build and foster relationships
- Ability to analyze and research information
- Drive, initiative, and motivation
Benefits
Comp & perks- 401K matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
- LPL Total Rewards package
- Flexible work environment and resources
- Collaborative environment
- Freedom to make an impact