Client Service Associate

LPL Financial

. Communicate directly with advisors and clients, own inquiries, resolve issues, and build rapport .

Posted 10/26/2026full-timeKingsport • Tennessee • United StatesJuniorMid-Level💰 $26 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service capabilities with a focus on communication, problem-solving, and relationship-building in the financial industry. Proficient in managing operational tasks and utilizing CRM systems to enhance client interactions and service delivery.

Highest-signal resume keywords

Client Service ExperienceCommunication SkillsAttention To DetailAnalytical SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client ManagementOperational ReportingProject ManagementAccount MaintenanceResearch Skills

Soft Skills

Interpersonal SkillsTime ManagementProblem-SolvingSelf-MotivationOrganizational Skills

Tools & Technologies

CRM SystemsESignaturePaperless StatementsAccount View

Certifications & Qualifications

SIESeries 7Series 66

Industry Keywords

Wealth ManagementFinancial IndustryClient InquiriesRMDsDistributions

About the role

Key responsibilities & impact

Communicate directly with advisors and clients, own inquiries, resolve issues, and build rapport
Address client questions regarding account activity, policies, and documentation
Proactively contact clients and advisors regarding RMDs, distributions, and tax forms
Submit account activity instructions for new accounts, cash management, transfers, account maintenance, and trade orders
Research complex situations, set client expectations, define resolutions, and collaborate with internal departments
Educate clients and advisors on account services, capabilities, and technologies such as eSignature, paperless statements, and Account View
Contribute to peer development by sharing best practices and participating in assigned projects
Manage daily operational reports for cash management, RMDs, distributions, debits, and pending settlements
Manage and complete project work, including linking annuities
Help reduce operating costs through increased use of eSignature, paperless statements, and Account View, and reduced NIGOs
Answer phones, schedule appointments, and prepare client meeting materials when requested
Maintain client management systems using CRM
Complete expense reports for financial advisors when requested

Requirements

What you’ll need

1+ years of financial industry experience, preferably in wealth management
Strong background in client service with excellent communication skills
Strong attention to detail and organizational skills
Effective oral and written communication; able to explain complex information clearly and simply
Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
Time management skills with the ability to handle multiple projects and deadlines
Strong analytical and problem-solving skills
Self-motivated, driven and takes initiative
Experience with the Microsoft program suite (Outlook, Word, Excel)
Desire to obtain industry licenses (i.e. SIE, Series 7 and 66)

Benefits

Comp & perks

401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Total Rewards package