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Client Service Associate
LPL Financial. Provide administrative support to an advisor or team of advisors, including daily, monthly, and annual tasks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client service within the financial industry, particularly in wealth management, while effectively managing operational account activities and maintaining client relationships. Proficient in utilizing CRM applications and Microsoft Office Suite to support advisors and enhance client communication.
Highest-signal resume keywords
Client Service ExperienceWealth Management KnowledgeMicrosoft Office ProficiencyCRM Application ProficiencySeries 7 And 66 Licenses
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Management SystemsOperational Account ActivitiesCash ManagementNew Account ProcessingDocumentation RequirementsData AnalysisProblem-SolvingTime Management
Soft Skills
Attention To DetailEffective CommunicationInterpersonal SkillsRelationship BuildingInitiative
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointCRM ApplicationsESignature Technologies
Certifications & Qualifications
Series 7 LicenseSeries 66 License
Industry Keywords
Financial IndustryWealth ManagementClient ServiceAccount MaintenanceRMDs
About the role
Key responsibilities & impact- Provide administrative support to an advisor or team of advisors, including daily, monthly, and annual tasks
- Help advisors maintain their practices and deliver positive results for clients
- Answer phones and schedule appointments
- Prepare materials for client meetings
- Keep client management systems up to date with client information
- Assist with information and documentation requirements for new accounts and transfers
- Conduct proactive outreach to clients and advisors regarding time-sensitive activities such as RMDs
- Manage operational account activities, including new accounts, cash management, transfers, and account maintenance
- Assume ownership of inquiries and requests
- Communicate with internal departments to ensure timely service delivery
- Educate clients on account services, capabilities, and technologies including eSignature, paperless statements, and Account View
Requirements
What you’ll need- 2+ years of financial industry experience, preferably in wealth management
- 2+ years of experience in the client service industry supporting clients and financial advisors
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Proficiency with CRM applications
- Bachelor’s Degree Preferred
- Series 7 and 66 licenses
- Strong attention to detail and problem-solving abilities
- Effective oral and written communication; able to explain complex information clearly and simply
- Time management skills with the ability to handle multiple projects and deadlines
- Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
- Ability to analyze and research information
- Drive, initiative, and motivation
Benefits
Comp & perks- 401K matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
- Competitive LPL Total Rewards package