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Senior Engineer, Reliability
LPL Financial. Partner with Product Owners and engineering teams to provide operational support and release execution for technology initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Site Reliability Engineering and platform engineering, with a strong focus on operational support, incident management, and continuous improvement in technology environments. Proficient in executing change management and release management processes while ensuring platform stability and operational readiness.
Highest-signal resume keywords
Site Reliability Engineering (SRE)AWSCI/CD PipelinesIncident ManagementChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Platform EngineeringProduction SupportTroubleshootingOperational ReadinessPerformance EvaluationConfiguration AssessmentRoot Cause AnalysisRelease AutomationMonitoring ToolsObservability Platforms
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
DynatraceELKServiceNowSolarWinds
Industry Keywords
Financial ServicesRegulated Industry
Tech Stack
Tools & technologiesAWSSDLCServiceNow
About the role
Key responsibilities & impact- Partner with Product Owners and engineering teams to provide operational support and release execution for technology initiatives.
- Validate operational readiness for platform changes, including rollback plans, runbooks, integration requirements, and support transitions.
- Maintain platform stability during technology transformations and production deployments.
- Support platform ownership transitions and operational readiness activities across globally distributed teams.
- Troubleshoot platform and application issues to restore service and minimize business impact.
- Serve as an escalation point for complex production incidents and operational challenges.
- Participate in incident triage, root cause analysis, corrective action planning, and resolution activities.
- Implement permanent solutions that reduce recurring production issues.
- Support mission-critical environments by ensuring timely incident resolution and operational continuity.
- Perform platform health reviews, configuration assessments, and performance evaluations to identify operational risks.
- Execute reliability initiatives focused on improving recovery times, reducing incident recurrence, and minimizing change-related defects.
- Validate vendor releases, hotfixes, and configuration updates prior to production deployment.
- Improve monitoring, alerting, and issue detection capabilities with observability and analytics teams.
- Execute platform changes through established SDLC, change management, and release management processes.
- Enhance release and deployment practices with Platform Engineering, DevOps, Quality Engineering, and Scrum teams.
- Support adoption of source control, environment separation, release automation, and CI/CD capabilities.
- Ensure technology solutions are testable, deployable, and operationally supported before and after production implementation.
- Maintain runbooks, support documentation, configuration records, incident playbooks, and release procedures.
- Document incident findings, lessons learned, and process improvements.
- Contribute to repeatable, scalable operational processes and continuous improvement initiatives.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 6+ years of experience in Site Reliability Engineering (SRE), platform engineering, production support, enterprise application operations, or related technology environments.
- 5+ years of experience supporting enterprise platforms, including AWS, Dynatrace, ELK, ServiceNow, and SolarWinds.
- Experience troubleshooting complex production incidents within enterprise-scale technology environments.
- Experience executing technology changes through formal change management and release management processes.
- Experience within financial services or another regulated industry.
- Experience implementing or supporting CI/CD pipelines, release automation, and deployment processes across development, testing, and production environments.
- Experience with observability platforms, monitoring tools, performance dashboards, or application monitoring solutions.
- Experience collaborating with offshore, nearshore, or global delivery teams.
Benefits
Comp & perks- 401K matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
- Competitive LPL Total Rewards package