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Senior Operations Specialist, Account Transfers
LPL Financial. Review and initiate both paper and electronic asset transfer requests on behalf of advisors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Asset Transfers and Brokerage Operations, with a strong focus on Customer Service and effective Communication. Proven ability to manage high-volume tasks while ensuring accuracy and fostering positive relationships with clients and stakeholders.
Highest-signal resume keywords
Asset Transfers/ACATs ExperienceFinancial Industry ExperienceEffective Oral/Written CommunicationCustomer ServiceProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Asset Transfer ProcessingQuality Control FunctionsResearch and ReconciliationDeadline ManagementProcess Improvement
Soft Skills
Effective CommunicationMulti-TaskingAdaptabilityInitiativeTeam Collaboration
Industry Keywords
Brokerage OperationsHigh Volume EnvironmentService-OrientedStakeholder EngagementManagement Principles
About the role
Key responsibilities & impact- Review and initiate both paper and electronic asset transfer requests on behalf of advisors
- Research and reconcile outstanding transfer requests to ensure asset delivery
- Communicate pertinent information to Financial Advisors and contra firms regarding transfer request status
- Contribute to root cause problem-solving sessions to continuously improve the transfer process
- Perform quality control functions to ensure standard work is taking place
- Share pain points with leadership and business partners to find solutions and pursue process improvements
- Act as a resource to the department and apply complex knowledge of the overall transfer process to inquiries from internal and external customers and vendors
Requirements
What you’ll need- Experience in the financial industry and/or processing in a high volume and deadline-driven environment
- Service-oriented in working with various groups such as clients, other firms, service team, offshore partners, and various business units within the company
- Effective and proactive communicator with strong written and verbal communication skills in dealing with clients, stakeholders, and different levels of management
- Strong ability to multi-task various functions and assignments with competing priorities, changing demands, and tight deadlines
- Demonstrates accuracy and thoroughness in performing work assignments
- Ability to develop positive working relationships and works well in a team setting
- Post Secondary Education preferred or at least three years’ experience in Brokerage Operations
- Account Transfers/ACATs experience preferred
- Experience in work environments that use management principles that maximize value to customers and minimize waste
- Effective Oral/Written Communication
- Adaptability
- Initiative
- Decision Making
- Customer Service
- Passion for Results
- Ability to operate with minimal to no supervision
Benefits
Comp & perks- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
- LPL Total Rewards package