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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing refurbishment projects, ensuring adherence to specifications, budgets, and timelines while maintaining high-quality standards. Proficient in stakeholder management, client communication, and utilizing property management systems to enhance project delivery.
Highest-signal resume keywords
Project ManagementStakeholder ManagementClient CommunicationRefurbishment AssessmentRICS/ARLA Qualifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Refurbishment Project ManagementBudget ManagementSpecification PreparationContractor EvaluationKPI DeliveryPost-Completion InspectionInvoice ProcessingWork Order Monitoring
Soft Skills
Organisational SkillsTime ManagementAttention to DetailLeadership Skills
Tools & Technologies
Property Management Systems
Certifications & Qualifications
RICS QualificationARLA Qualification
Industry Keywords
Residential Property PortfolioLettings IndustryClient Success ManagementAsset EnhancementCommercial Awareness
About the role
Key responsibilities & impact- Manage refurbishment projects on behalf of clients across a diverse residential property portfolio
- Ensure works are delivered to specification, within budget, and to agreed timescales
- Support Property Managers in delivering larger-scale home improvement and asset enhancement projects
- Work closely with clients to understand and manage refurbishment requirements
- Attend properties to assess refurbishment requirements, prepare specifications, and approve proposed works
- Obtain and evaluate contractor quotations against approved specifications
- Liaise with clients and Client Success Managers to obtain approval and instruction for recommended works
- Deliver against agreed KPI and service performance targets
- Conduct post-completion inspections to verify quality and specification
- Communicate with Client Success Managers and local branches when properties are ready for remarketing
- Process invoices, chase outstanding quotations, monitor work orders, and ensure timely project completion
- Maintain accurate records of refurbishment progress, contractor performance, and project expenditure
Requirements
What you’ll need- Strong stakeholder management and client communication skills
- Excellent organisational and time management abilities
- Ability to manage multiple refurbishment projects simultaneously
- Commercial awareness with the ability to assess value for money and contractor performance
- High attention to detail and commitment to quality standards
- Proficient in relevant property management and administration systems
- Full UK driving licence and willingness to travel to sites as required
- Experience in the lettings industry is essential
- Minimum of 3 years’ industry experience
- Leadership and managing through people skills
- RICS/ARLA qualifications are preferred or a requirement to undertake for role
Benefits
Comp & perks- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
- Competitive base salary and Commission structure
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance
- Hybrid working with 2 days from home