Operations Analyst

LTS

. Coordinate and facilitate meetings, document minutes, and follow up on action items .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in risk management and project performance tracking, with strong capabilities in data analysis and technical communication. Proficient in using tools such as Jira, ServiceNow, and Power BI to support IT project delivery and improve operational processes.

Highest-signal resume keywords

Risk Management ExpertiseProject Performance TrackingJira ProficiencyPower BI UtilizationPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisTechnical CommunicationProject ManagementProcess ImprovementReport PreparationDeadline ManagementAnalytical SkillsOrganizational SkillsCollaborationIT Project Delivery

Soft Skills

Excellent CommunicationDetail-OrientedTeam CollaborationIndependent WorkRelationship Building

Tools & Technologies

JiraServiceNowSharePointPower BIVA Tools

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Department of Veterans AffairsAgile ScrumSAFeEngineeringTechnical Discipline

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Coordinate and facilitate meetings, document minutes, and follow up on action items
Support and report to the Operations Manager
Prepare and revise VA and GCIO reports and presentations related to the supported product
Assist with collecting data call responses
Provide subject matter expertise in risk management
Develop, gather, and disseminate technical information to business and technical customers
Support data needs through clear communication and serve as the single point of contact
Ensure tasks are completed ahead of deadlines
Serve as backup for the Operations Manager
Anticipate recurring tasks and plan accordingly
Assess process gaps and recommend improvements to procedures
Use and maintain Jira, ServiceNow, SharePoint, and Power BI tools

Requirements

What you’ll need

Bachelor’s degree in Engineering, or related scientific or technical discipline is required
5 years of related experience
5 years of additional relevant work experience may be substituted for educational experience
Ability to meet deadlines, including short-notice requests
Team environment experience
Detail-oriented and thorough
Excellent communication skills
Ability to build collaborative relationships with diverse teams
Analytical and investigative skills with ability to document solutions
Ability to work independently with minimal supervision
Experience tracking project performance data including cost, schedule, and risk management
Strong planning and organizational skills
Ability to obtain and maintain a Public Trust
Experience working with IT project delivery
Nice to have: Experience with VA tools such as JIRA, Service Now, Teams and SharePoint
Nice to have: Exposure to DevOps, Agile Scrum, and SAFe
Nice to have: Experience working with the Department of Veterans Affairs
Nice to have: Suitability/Public Trust clearance

Benefits

Comp & perks

Opportunity to support high-visibility federal missions
Culture that values innovation, growth, and collaboration
Access to cutting-edge tools and technologies
Comprehensive benefits for you and your family
Career path that rewards ambition and performance