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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, process improvement, and stakeholder engagement to drive enterprise initiatives from conception to implementation. Proficient in utilizing methodologies such as Agile and Waterfall to enhance operational efficiency and ensure alignment with organizational goals.
Highest-signal resume keywords
Business AnalysisProcess ImprovementAgile MethodologyStakeholder EngagementRequirements Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringProcess MappingImpact AnalysisWorkflow DiagramsUse CasesCurrent-State AssessmentsFuture-State DesignValue-Stream MappingRisk EvaluationGovernance Processes
Soft Skills
Analytical SkillsFacilitation SkillsCommunication SkillsOrganizational SkillsProblem-Solving Skills
Industry Keywords
Healthcare OperationsProject SupportSystem ImplementationsOperational EfficiencyStakeholder Experiences
About the role
Key responsibilities & impact- Support enterprise initiatives from idea formation through implementation
- Partner with business and operational stakeholders to understand needs, define outcomes, assess impacts, document requirements, and support solution readiness
- Identify business needs, define future-state capabilities, value drivers, and success metrics
- Translate strategy into measurable business requirements aligned with organizational goals
- Assess initiative readiness, scope, dependencies, risks, and enterprise impact
- Recommend governance, prioritization, funding, and delivery approaches
- Conduct current-state assessments, future-state design, process modeling, value-stream mapping, and impact analysis
- Serve as liaison among business stakeholders, EPMO, Product, IT, Architecture, Compliance, Reporting, Vendors, and operational teams
- Support business cases, governance reviews, prioritization activities, readiness assessments, risk evaluations, and executive decision-making
- Facilitate resolution of complex business issues, competing priorities, organizational dependencies, and ownership gaps
- Identify opportunities to improve operational efficiency, streamline processes, enhance stakeholder experiences, strengthen compliance readiness, and maximize business value
- Lead business readiness and change efforts, coordinate validation and adoption activities, and manage multiple initiatives
- Ensure stakeholder alignment, transparency, effective communication, and sustainable outcomes
Requirements
What you’ll need- Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Communications, or a related field, and three (3) years of experience in business analysis, healthcare operations, process improvement, project support, system implementations, or a related discipline; or an equivalent combination of education and six (6) years of directly related experience
- Experience facilitating discovery sessions, gathering business requirements, documenting business processes, and supporting business-focused initiatives
- Working knowledge of business analysis methodologies and Agile, Waterfall, and hybrid project delivery approaches
- Knowledge of organizational governance processes
- Ability to analyze business problems and identify process improvement opportunities
- Experience collaborating with business stakeholders, operations teams, IT, project teams, vendors, and subject matter experts
- Strong analytical, facilitation, communication, organization, and problem-solving skills
- Ability to manage multiple assignments simultaneously
- Experience creating process maps, requirements documentation, workflow diagrams, use cases, and impact assessments
- Ability to evaluate impacts across people, process, technology, data, and operational areas
- Ability to pass a comprehensive background check upon hire and throughout employment, including a 10-Panel Drug Screen
- High-speed internet service with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds, installed before starting
- Must be detail oriented
- Ability to work from a quiet home workspace with minimal background noise
Benefits
Comp & perks- Annual performance-based, discretionary incentive
- Medical, dental, and vision coverage
- 401(k) with competitive employer match
- Company-paid life and disability insurance
- Paid parental leave and wellbeing incentives
- Generous paid time off, including volunteer time
- Flexible spending accounts for healthcare and dependent care
- Professional development opportunities and tuition reimbursement
- Remote work flexibility (role-dependent)
- Meaningful growth opportunities
- Company-provided equipment
- High-speed internet requirement supported for home-based work
