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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in clinical operations, overseeing care coordination and quality outcomes while ensuring regulatory compliance. Possesses extensive clinical knowledge and experience in managing teams within behavioral health and substance use disorder settings.
Highest-signal resume keywords
Clinical LeadershipSubstance Use Disorder ExpertiseCare Management ProficiencyRegulatory Compliance KnowledgeTeam Performance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health CareClinical SupervisionPerformance MonitoringQuality ImprovementUtilization ManagementEvidence-Based CareCase ReviewAudit ProcessesResource ManagementOperational Initiatives
Soft Skills
Team ManagementOrganizational SkillsSelf-MotivationInterpersonal EngagementProfessional Development Interest
Tools & Technologies
Care Management ToolsClinical Auditing Software
Certifications & Qualifications
Licensed Clinical Social WorkerMarriage and Family Therapist LicenseProfessional Counselor LicenseClinical Psychologist LicenseRegistered Nurse License
Industry Keywords
Substance Use DisorderBehavioral HealthClinical OperationsCare CoordinationQuality OutcomesRegulatory CompliancePerformance ManagementIntegrated Utilization ManagementRecovery-Oriented CareHealth Plans Partnerships
About the role
Key responsibilities & impact- Provide leadership and oversight for clinicians within an assigned region
- Lead regional clinical operations, including team performance, resource management, care coordination, and operational initiatives
- Drive quality outcomes, member satisfaction, and organizational goals
- Oversee clinical quality, regulatory compliance, performance monitoring, and continuous improvement
- Supervise staff, conduct audits and reporting, and optimize processes
- Build and develop high-performing clinical teams
- Foster partnerships with health plans, providers, clients, and internal stakeholders
- Provide leadership and oversight for integrated utilization management and care management services for members with substance use disorders
- Ensure evidence-based, recovery-oriented care
- Serve as a subject matter expert for complex substance use disorder cases and staff development
Requirements
What you’ll need- Current, active, and unrestricted license issued by a state or territory of the United States to practice independently with a legal scope of practice that permits independent assessments
- Eligible license: Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist, or Registered Nurse
- For Registered Nurses, a Bachelor’s Degree in Nursing is required
- 5+ years post-licensure experience in direct behavioral health care
- 3+ years of experience in a formal clinical supervisory position or demonstrated leadership capacity
- Minimum 3 years of experience working with individuals diagnosed with substance use disorder in a clinical, care management, utilization management, or behavioral health setting
- Strong leadership and team management skills with experience in performance management
- Proficiency in care management tools and models, including case review and audit processes
- Knowledge and ability to apply care management principles and concepts
- Extensive clinical knowledge base
- Ability to pass background checks upon hire and throughout employment, including criminal records, sex offender, sanctions, education, employment, drug screening, and E-Verify checks
- High-speed internet service with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds
- Quiet workspace with minimal background noise for calls
- Self-motivated and able to lead a team to achieve organizational goals
- Ability to engage a wide variety of individuals and excellent organizational skills
- Proven interest in professional development through specialization, certification, and/or advanced degree
Benefits
Comp & perks- Annual performance-based, discretionary incentive
- Medical, dental, and vision coverage
- 401(k) with competitive employer match
- Company-paid life and disability insurance
- Paid parental leave and wellbeing incentives
- Generous paid time off, including volunteer time
- Flexible spending accounts for healthcare and dependent care
- Professional development opportunities and tuition reimbursement
- Remote work flexibility (role-dependent)
- Company-provided equipment
- Opportunity for meaningful growth, both personally and professionally
