Senior Care Coordinator

Lucet

. Coordinate and support non-clinical patient care activities .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, patient navigation, and healthcare workflows, ensuring compliance with HIPAA and organizational standards while promoting high-quality patient experiences. Proficient in managing electronic medical records and supporting multidisciplinary teams in a fast-paced environment.

Highest-signal resume keywords

Care CoordinationPatient NavigationElectronic Medical Record (EMR) SystemsHealthcare WorkflowsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyPatient Support ProcessesMedical Records ManagementProcess ImprovementQuality Initiatives

Soft Skills

Organizational SkillsProblem-Solving SkillsTime-Management SkillsCollaborationPositive Attitude

Tools & Technologies

Healthcare Technology Platforms

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Non-Clinical Patient CareChronic ConditionsOperational OversightService DeliveryPatient-Centered Care

About the role

Key responsibilities & impact

Coordinate and support non-clinical patient care activities
Ensure patients receive timely services, follow-up, education, and assistance navigating care
Address barriers and escalate concerns as needed
Serve as a care coordination resource and team lead
Provide guidance, training support, workflow support, and operational oversight
Contribute to process improvement and efficient service delivery
Maintain accurate patient records and documentation
Support reporting and quality initiatives
Ensure compliance with organizational, regulatory, and HIPAA requirements
Support the care delivery team for individuals with chronic and complex conditions
Promote high-quality service and a positive patient experience

Requirements

What you’ll need

High School Diploma or GED
3+ years' experience in healthcare, care coordination, medical office operations, patient navigation, or a related healthcare support role
Strong understanding of healthcare workflows, referrals, medical records management, and patient support processes
Working knowledge of medical terminology
Experience working with electronic medical record (EMR) systems and healthcare technology platforms
Strong organizational, problem-solving, and time-management skills
Ability to pass background check upon hire and throughout employment, including specified criminal, employment, education, sanctions, watchlist, and drug-screen checks
Ability to manage multiple priorities in a fast-paced environment
Ability to work independently while collaborating effectively with multidisciplinary teams
Commitment to patient-centered care, confidentiality, and HIPAA compliance
High-speed internet service with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds, installed before starting
Quiet workspace with minimal background noise for calls
Ability to remain stationary and seated for long periods, communicate, inspect information, perform repetitive motions, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude

Benefits

Comp & perks

Annual performance-based, discretionary incentive
Medical, dental, and vision coverage
401(k) with competitive employer match
Company-paid life and disability insurance
Paid parental leave and wellbeing incentives
Generous paid time off, including volunteer time
Flexible spending accounts for healthcare and dependent care
Professional development opportunities and tuition reimbursement
Remote work flexibility (role-dependent)
Meaningful growth opportunities
Company-provided equipment