Senior Consultant – Microsoft Dynamics 365 CE Field Service

Ludia Consulting

. Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization .

Posted 10/12/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Dynamics 365 CE/Sales/Field Service solution delivery, with a strong focus on business process optimization and client interaction. Proficient in Power Platform solutions and data modeling, ensuring effective project execution and customer satisfaction.

Highest-signal resume keywords

Microsoft Dynamics 365 CE/Sales/Field ServicePower Platform Solution DeliveryData ModelingBusiness Process OptimizationClient Interaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dynamics 365 Solution DeliveryPower BIProcess MappingData MigrationBusiness Process DesignTechnical Solutions ImplementationAutomation with Power AutomateCustom DevelopmentReport CreationKPI Deployment

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationProfessional DemeanorProblem-SolvingRelationship Building

Tools & Technologies

Microsoft Dynamics 365Power PlatformPower BIOffice365SharePointTeamsYammer

Industry Keywords

Business Process Performance OptimizationClient-Interacting RoleSales OperationsMarketing OperationsCustomer Service OperationsField Service Operations

About the role

Key responsibilities & impact

Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization
Collaborate with internal staff and leaders to deliver Ludia Product Solutions for clients
Collaborate with the Delivery team on data migration and translation, data integration, training, custom development, and reports
Conduct customer design review sessions to demonstrate completed work and gather adjustments and changes
Write business process design documents and workflows
Implement technical solutions for Microsoft Dynamics CE/Sales and projects to optimize operational efficiency using development best practices
Provide community subject matter expertise on Dynamics 365 CE/Sales/Field Service technologies through online blog posts
Develop strong working relationships with Ludia customers

Requirements

What you’ll need

Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent
Ability to travel to client sites within the United States (Up to 50% travel)
5+ years of experience with Dynamics 365 Solution Delivery (CE/Sales/Field Service)
Industry best practice knowledge of business processes, issues, and technology especially related to the operation of sales, marketing, customer service, and field service departments
Experience implementing end-to-end Microsoft Dynamics 365 CE/Sales/Field Service projects
2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps
High level understanding of Power BI, including data modeling, report/KPI creation, and deployment
Experience with automating business processes and customer connectors with Microsoft Power Automate
Experience with process mapping and data modeling for Dual-Write crossovers
Strong skills in Office365-related technologies, including SharePoint, Teams, and Yammer
Ability to independently handle complex problems
Excellent verbal and written communication
Professional demeanor
Comfortable talking with clients at all levels within an organization

Benefits

Comp & perks

Family/Community focused company
Remote when not traveling to customer sites
Unlimited PTO
Full health benefits, vision, and dental
401K
Equal Opportunity Employer