Account Manager – Verification Services

Lumelight

. Serve Lumelight clients and partners .

Posted 10/23/2026full-timeRemote • United StatesJunior💰 $45,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and project coordination skills, ensuring high-quality deliverables and effective communication throughout the project lifecycle. Proficient in utilizing Microsoft Office Suite and video conferencing tools to support client needs and facilitate collaboration.

Highest-signal resume keywords

Client Relationship ManagementProject CoordinationMicrosoft Office ProficiencyAnalytical Problem-SolvingTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationClient OnboardingData AnalysisDocumentation ManagementQuality Assurance

Soft Skills

Communication SkillsRelationship-BuildingOrganizational SkillsAdaptabilityCritical Thinking

Tools & Technologies

Microsoft OfficeMS TeamsVideo Conferencing Tools

Industry Keywords

Client ServicesAccount ManagementHealthcareInsuranceProfessional Services

About the role

Key responsibilities & impact

Serve Lumelight clients and partners
Manage client relationships and coordinate resources
Oversee project timelines and ensure high-quality deliverables from project kickoff through completion
Plan, coordinate, and track client projects and deliverables
Gather, review, and process client onboarding and implementation materials
Serve as the primary liaison between clients and Lumelight
Facilitate meetings, respond to inquiries, provide status updates, and deliver project reports
Partner with the Data Team on accurate data collection, analysis, and timely client deliverables
Collaborate with cross-functional teams throughout the audit process
Monitor project progress, identify risks, and communicate solutions
Ensure client deliverables are accurate, complete, and meet quality and service standards
Maintain project documentation, client records, and communication logs
Support continuous improvement initiatives
Perform other duties and special projects as assigned

Requirements

What you’ll need

High School Diploma required; college preferred
Minimum of 1-3 years of experience in client services, account management, project coordination, customer support, or a related field
Experience in health benefits, insurance, healthcare, or professional services preferred but not required
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and video conferencing
Required software: MS Suite, Teams
Demonstrated ability to deliver exceptional service and support to clients with complex needs while managing multiple priorities
Superior problem-solving ability, preferably within a customer environment
Superior account management, time management, and organizational skills
Ability to quickly adapt to multiple priorities
Strong analytical and critical thinking ability
Excellent written and verbal communication
Demonstrated relationship-building skills, including engaging, persuading, debating, and gaining credibility with key parties involved throughout the audit process
Ability to work Monday through Friday, 40 hours a week, following an agreed-upon schedule
Ability to work extended hours and/or weekends during the busiest season of ACA reporting
Minimal travel required

Benefits

Comp & perks

Medical, Dental and Vision Benefits
Health Savings and Flexible Spending Account Options
401(k) with Automatic Company Contribution
Employee Assistance Program
Company-paid Life and Disability Insurance
Paid Time Off
Equipment will be provided to you