Associate Client Manager

Luminare Health

. Manage the overall client relationship from implementation through everyday problem resolution and renewal activities .

Posted 10/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $57,800 - $108,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, with a focus on maintaining high client satisfaction and retention. Proficient in understanding employee benefit plans and relevant federal laws, ensuring compliance and effective communication with clients and stakeholders.

Highest-signal resume keywords

Client Management ExperienceEmployee Benefit Plans KnowledgeInsurance LicenseInterpersonal SkillsAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Relationship ManagementSelf-Funding UnderstandingBenefit-Related Federal Laws KnowledgeTime ManagementOrganizational Skills

Soft Skills

Strong Communication SkillsPresentation SkillsResults OrientedSelf-Motivated

Certifications & Qualifications

Insurance License

Industry Keywords

TPAERISACOBRAHIPAAACAStop Loss

About the role

Key responsibilities & impact

Manage the overall client relationship from implementation through everyday problem resolution and renewal activities
Work directly with sales executives on new groups that are sold
Manage a book of business, typically supporting groups with fewer than 300 employees
Maintain senior management-level contact with client Benefits, Human Resources, and financial staff and assigned broker partners
Work on internal projects that benefit and support clients and/or the client management organization
Retain and grow the assigned book of business
Maintain high levels of client satisfaction
Collaborate with Client Coordinators, Sales and Account Management partners, and broker partners

Requirements

What you’ll need

Bachelor’s Degree and 2 years previous Client Management experience and/or experience in a similar TPA or insurance environment with client-facing/client support responsibilities
High school diploma or GED equivalent required and 6 years industry experience
Willingness to travel (up to 10%)
Results oriented and self-motivated
Strong interpersonal and communication skills
Strong presentation skills
Organizational, analytical, problem-solving and time management skills are required
Insurance license (preferred)
Understanding of self-funding and employee benefit plans (preferred)
Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA (preferred)
Stop loss understanding is a plus
Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan