Client Manager

Luminare Health

. Build and maintain consultative and strategic partnerships with the assigned book of business throughout the client life cycle .

Posted 10/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $67,600 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client management within the TPA and health insurance industry, with a strong focus on building strategic partnerships, understanding employee benefit plans, and navigating benefit-related federal laws. Proven ability to present effectively to senior executives and manage a diverse client portfolio.

Highest-signal resume keywords

Client Management ExperienceUnderstanding of Self-FundingKnowledge of ERISA, COBRA, HIPAA, ACAExcellent Presentation SkillsState Insurance License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Support ResponsibilitiesEmployee Benefit PlansAnalytical SkillsProblem-Solving SkillsTime-Management Skills

Soft Skills

Excellent Written Communication SkillsExcellent Verbal Communication SkillsExceptional Organizational SkillsResults-OrientedSelf-Motivated

Certifications & Qualifications

State Insurance License

Industry Keywords

TPAHealth InsuranceSelf-FundingStop LossClient Life Cycle

About the role

Key responsibilities & impact

Build and maintain consultative and strategic partnerships with the assigned book of business throughout the client life cycle
Support implementation, everyday problem resolution, upsell, and renewal activities
Work directly with sales executives during finalist presentations and present to potential clients as needed
Support and service 12–20 clients
Maintain senior management-level contact with client stakeholders and the broker
Participate in internal projects benefiting and supporting clients and the client management organization
Retain and grow the assigned book of business
Position Luminare Health programs and solutions for client decision makers using current market trends

Requirements

What you’ll need

Bachelor’s Degree and 5 years TPA/health insurance industry experience, or High School diploma and 9 years previous TPA/health insurance Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities
Understanding of self-funding and employee benefit plans; stop loss understanding a plus
Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA
Ability to travel up to 25%
Ability to interact with senior-level executives
Excellent presentation skills
Excellent written and verbal communication skills
Exceptional organizational skills
Analytical, problem-solving, and time-management skills
Results-oriented and self-motivated
State insurance license preferred
Must live within the continental United States, excluding Alaska, California, Hawaii, and New York

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan