Document Coordinator

Luminare Health

. Prepare booklet-certificates and/or group policies for new, amending, and renewing client benefit plans .

Posted 9/18/2026full-timeRemote • Alabama • United StatesJuniorMid-Level💰 $22 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefit plan design and documentation, with strong analytical skills and the ability to manage complex client needs in the healthcare industry. Proficient in MS Suite and experienced in providing exemplary customer service while working under pressure.

Highest-signal resume keywords

Benefit Plan DesignHealthcare Industry ExperienceAnalytical SkillsMS Suite ProficiencyCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit Plan DocumentationProposal DevelopmentAmendment PreparationDocument Design SystemBenefit Certificate FormatsEligibility ProvisionsProblem SolvingDetail OrientedOrganizational SkillsMulti-tasking

Soft Skills

AdaptabilityFlexibilityAbility to Work IndependentlyAbility to Meet DeadlinesInterpersonal Skills

Tools & Technologies

MS WordMS ExcelMS OutlookAdobeAcrobat

Certifications & Qualifications

High School DiplomaGED EquivalentCEBSHIAALOMA

Industry Keywords

Health Insurance PlansClient Support ActivitiesBenefit Plan DesignsBenefit Certificate LayoutsInternal and External Customers

About the role

Key responsibilities & impact

Prepare booklet-certificates and/or group policies for new, amending, and renewing client benefit plans
Handle complex, non-standard benefits and/or eligibility provisions
Order, work timely, and ensure accurate booklet certificates and/or policies are generated through the document design system
Support benefit plan documentation
Potentially support health insurance plans through proposal development, amendment preparation, and ongoing client support activities

Requirements

What you’ll need

High School Diploma or GED equivalent
2 years’ experience in the healthcare industry
Solid understanding of benefit plan designs
Detail oriented, organized, ability to adapt to large volume work, and strong analytical skills
Ability to work independently, multi-task, and meet hard deadlines
Ability to investigate and problem solve
Ability to interact with internal and external customers
Ability to be flexible and work well under pressure
Proficient in MS Suite, including Word, Excel, and Outlook
Ability to provide exemplary service to internal and external customer
Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York
College degree or advanced education in the insurance industry (CEBS, HIAA, or LOMA) preferred
Experience with Adobe, Acrobat preferred
Understanding of benefit certificate formats and layouts, including the ability to review, interpret, and support benefit plan documentation preferred
Experience supporting health insurance plans through proposal development, amendment preparation, and ongoing client support activities preferred

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan