Senior Client Manager – LHB

Luminare Health

. Retain and grow revenue for the assigned book of business .

Posted 11/11/2026full-timeRemote • United StatesSenior💰 $89,500 - $168,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management within the TPA or health insurance industry, focusing on revenue retention, strategic partnerships, and compliance with benefit-related federal laws. Strong presentation, communication, and organizational skills are essential for engaging with senior-level executives and supporting client needs.

Highest-signal resume keywords

Client Management ExperienceKnowledge Of ERISA, COBRA, HIPAA, And ACASelf-Funding And Employee Benefit Plans UnderstandingExcellent Presentation SkillsState Insurance License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client RetentionRevenue GrowthProblem ResolutionAnalytical SkillsTime Management

Soft Skills

Exceptional Organizational SkillsExcellent Written Communication SkillsExcellent Verbal Communication Skills

Certifications & Qualifications

State Insurance License

Industry Keywords

TPAHealth InsuranceClient SupportBenefit-Related Federal LawsConsultative Partnerships

About the role

Key responsibilities & impact

Retain and grow revenue for the assigned book of business
Exceed client expectations surrounding service excellence
Build and maintain consultative and strategic partnerships throughout the client life cycle
Support implementation, everyday problem resolution, upsell, and renewal activities
Work directly with sales executives during finalist presentations
Present to potential clients when requested
Support and service 12–20 clients
Maintain senior management-level contact with client stakeholders and the broker
Participate in internal projects benefiting and supporting clients or the client management organization
Retain and grow the assigned book of business

Requirements

What you’ll need

Bachelor’s Degree and 5 years of TPA or health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities
Understanding of self-funding and employee benefit plans
Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA
Ability to travel up to 25%
Ability to interact with senior-level executives
Excellent presentation skills
Excellent written and verbal communication skills
Exceptional organizational skills
Analytical, problem-solving, and time management skills
State insurance license required or obtained within 90 days from date of hire
Candidates must live in California for the telecommute role

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan subject to the terms and conditions of the plan