Supervisor, Claims

Luminare Health

. Supervise and manage a team of Claim Analysts day to day .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $42,200 - $79,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and organizational skills to effectively manage a team of Claim Analysts while ensuring client and corporate commitments are met. Proficient in claim processing, problem resolution, and adapting to various systems, with a focus on continuous process improvement.

Highest-signal resume keywords

Claim Processing ExperienceLeadership SkillsExcellent Communication SkillsProblem ResolutionMS Excel/Word Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim ProcessingDocument AnalysisSummary Plan Descriptions (SPDs)Process ImprovementTeam Management

Soft Skills

Interpersonal SkillsOrganizational SkillsSelf-Directed Work EthicCollaboration

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Self-Funded InsuranceBenefitsTPA Experience

About the role

Key responsibilities & impact

Supervise and manage a team of Claim Analysts day to day
Enable the team to meet client and corporate commitments
Achieve team quality, production and service expectations
Develop staff
Successfully implement new clients into the Unit
Retain existing clients
Answer complex or difficult claim questions
Work collaboratively with the department manager to ensure department goals are met

Requirements

What you’ll need

High School Diploma or GED equivalent
3 – 5 years claim processing experience
Self-directed individual who works well with minimal supervision
Excellent verbal and written communication skills
Strong leadership, organizational and interpersonal skills
Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff
Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
Ability to effectively deal with problems in varying situations and reach resolution
Ability to read, analyze and interpret documents and Summary Plan Descriptions (SPDs)
Flexible; open to continued process improvement
Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word
Preferred: Bachelor’s degree
Preferred: Previous supervisory or management experience
Preferred: Self-Funded Insurance/Benefits and/or TPA experience

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan subject to the terms and conditions of the plan