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Technical Eligibility Analyst
Luminare Health. Support the Eligibility Department through a variety of technical tasks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong eligibility experience with exceptional data entry skills and attention to detail, while effectively communicating and collaborating with diverse stakeholders. Capable of adapting to various systems and driving process improvements in a fast-paced environment.
Highest-signal resume keywords
Eligibility ExperienceData Entry SkillsVerbal and Written Communication SkillsCritical Thinking SkillsLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Eligibility Data ManagementManual Eligibility UpdatesTriple E File LoadingProcess ImprovementProblem Resolution
Soft Skills
Attention to DetailInterpersonal SkillsOrganizational SkillsSelf-Directed WorkFlexibility
Tools & Technologies
Luminare Health SystemsMS ExcelMS Word
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Customer ServiceProduction Driven EnvironmentClient Management
About the role
Key responsibilities & impact- Support the Eligibility Department through a variety of technical tasks
- Load Triple E files
- Perform manual eligibility updates
- Enter and/or modify eligibility data in Luminare Health systems accurately and timely according to established procedures and client requirements
- Respond to telephone, written and electronic inquiries from employees/members, clients and co-workers
- Perform the same tasks as an Eligibility Analyst as required by departmental needs
Requirements
What you’ll need- High School diploma or GED equivalent
- Minimum three years Eligibility experience
- Ability to work in a fast-paced, customer service and production driven environment
- Exceptional data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff
- Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
- Flexible; open to continued process improvement
- Self-directed individual who works well with minimal supervision
- Good leadership, organizational and interpersonal skills
- Demonstrated critical thinking skills
- Ability to effectively deal with problems in varying situations and reach resolution
- Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word
- Bachelor’s degree (preferred)
- Previous leadership experience (preferred)
Benefits
Comp & perks- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan