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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end promotional speaker program operations, ensuring compliance with healthcare regulations and effective vendor performance monitoring. Proficient in data analysis, documentation management, and stakeholder communication to drive operational excellence.
Highest-signal resume keywords
Healthcare Compliance RegulationsVendor Performance ManagementData Analysis and ReportingMicrosoft Office ProficiencyProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance StandardsOperational Metrics DevelopmentDocumentation ManagementExpense ReconciliationUtilization Monitoring
Soft Skills
Analytical SkillsOrganizational SkillsEffective CommunicationCollaboration SkillsDetail-Oriented
Tools & Technologies
VeevaMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft Teams
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Life SciencesFDAPhRMA CodeAnti-Kickback StatuteAuditing
About the role
Key responsibilities & impact- Own end-to-end promotional speaker program operations from intake planning through execution, reconciliation, documentation, and closeout
- Oversee vendor performance across logistics, attendee management, reporting, documentation, and service delivery
- Monitor vendor performance against expectations, timelines, KPIs, and SLAs; identify risks and drive resolution
- Ensure programs comply with SOPs, business processes, contractual requirements, and compliance standards
- Manage speaker bureau operations, including onboarding, contracting coordination, fair market value documentation, training requirements, utilization monitoring, and administration
- Manage speaker program exception requests, including review coordination, tracking, documentation, resolution, and follow-up
- Reconcile and validate speaker-related expenses to support aggregate spend reporting
- Maintain complete, accurate, audit-ready documentation and support quality assurance reviews
- Submit speaker program materials into Veeva and coordinate updates, re-approvals, and availability
- Develop and maintain trackers, dashboards, reports, and operational metrics
- Analyze activity, utilization, training, compliance, and vendor performance data to identify trends and recommendations
- Lead speaker program portals, vendor systems, data interfaces, troubleshooting, and system enhancements
- Provide operational guidance and subject matter expertise to field personnel
- Manage stakeholder communications, training, and change management
- Lead cross-functional follow-up on program issues, open items, and operational risks
- Support broader Commercial Operations workstreams, including fleet, stipend, and pharmaceutical sample distribution programs
- Evaluate processes for standardization, simplification, automation, and continuous improvement
Requirements
What you’ll need- Accredited Bachelor’s degree
- 6+ years of relevant experience in compliance, healthcare, life sciences, or related field
- Strong understanding of healthcare compliance regulations, including FDA, PhRMA Code, and Anti-Kickback Statute
- Strong analytical and organizational skills
- Effective communication and collaboration skills
- Detail-oriented with ability to manage multiple tasks
- Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Teams
- Willingness/ability to travel up to 30% domestically; international travel may be required
- Preferred: exposure to auditing, monitoring, or compliance investigations
- Preferred: experience working with data sets and reporting tools
- Preferred: basic project coordination experience
- Preferred: familiarity with document management systems and compliance tools
- Preferred: intermediate Excel skills
Benefits
Comp & perks- 15% bonus target based on company and individual performance
- Eligibility to participate in the company’s long-term incentive plan
- Flexible paid time off (PTO)
- Medical, dental, and vision health benefits
- Company match 401(k)
- Reasonable accommodations during the employment application process
- Equal employment opportunity workplace
