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LUSH

People Experience Coordinator

LUSH

. Provide administrative support to the People Experience team, including scheduling meetings and preparing documentation .

Posted 10/6/2026full-timeRemote • Canada, United StatesJunior💰 CA$50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Human Resources administration, employee relations, and compliance, with a strong focus on maintaining confidentiality and managing sensitive information. Proficient in both English and French, with effective communication skills to support workplace initiatives and employee engagement.

Highest-signal resume keywords
Human Resources ExperienceEmployee RelationsFluency in English and FrenchGoogle Workspace ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryReportingDocument TrackingCompliance SupportPerformance ManagementConflict ResolutionWorkplace InvestigationsHR Best PracticesEmployment LegislationDocumentation Coordination
Soft Skills
Effective CommunicationSound JudgmentConfidentialityTime ManagementProfessionalism
Certifications & Qualifications
CHRP
Industry Keywords
People ExperienceEmployee EngagementPerformance ConcernsTraining CoordinationAudit Support

About the role

Key responsibilities & impact
  • Provide administrative support to the People Experience team, including scheduling meetings and preparing documentation
  • Maintain accurate and confidential employee files and personnel records in compliance with company policies and legal requirements
  • Assist with data entry, reporting, and audits
  • Support compliance activities, including document tracking and certifications
  • Respond to basic people and culture policy inquiries and escalate complex questions as appropriate
  • Coordinate logistics for People Experience initiatives, training sessions, and monthly reporting follow-up with respective markets
  • Support employee relations matters, including performance concerns, conduct issues, conflict resolution, and policy interpretation
  • Partner with benefits regarding leave maintenance and return-to-work coordination
  • Assist with intake, documentation, and coordination of employee relations cases
  • Support workplace investigations by gathering information, preparing documentation, coordinating interviews, and maintaining files
  • Support employee engagement and compliance initiatives, occasional site visits, audits, and training coordination
  • Administer and maintain the North America Tenure Program across Canada and the United States

Requirements

What you’ll need
  • 1+ years of experience in Human Resources, with exposure to employee relations, investigations, or people compliance
  • Fluency in both English and French, with effective verbal and written communication
  • Working knowledge of employment legislation and HR best practices
  • Strong written and verbal communication skills, with ability to handle sensitive matters professionally and discreetly
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Sound judgment, attention to detail, and a high degree of confidentiality
  • Proficiency with Google Workspace tools
  • Post-secondary education in Human Resources, Business Administration, or a related field preferred
  • CHRP/working toward designation is an asset

Benefits

Comp & perks
  • Additional bonus program and total rewards eligibility
  • Remote work in Canada or the United States
  • Accessible employment practices and accommodation support during recruitment
  • Equal opportunity employment