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Enterprise Applications Administrator
LUTHERAN COMMUNITY SERVICES NW. Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and other cloud-based business systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and optimizing enterprise applications, including CRM and ERP platforms, while effectively managing user access, system configurations, and integrations. Proficient in troubleshooting complex issues and collaborating with stakeholders to enhance system performance and user experience.
Highest-signal resume keywords
Enterprise Application AdministrationMicrosoft 365 TechnologiesIdentity And Access ManagementSystem IntegrationsTroubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Application AdministrationConfiguration ManagementSaaS PlatformsData ManagementSystem IntegrationsTroubleshootingVendor CollaborationApplication UpgradesTechnical DocumentationChange Management
Soft Skills
Effective CommunicationResilienceJudgmentCollaborationPrioritization
Tools & Technologies
CRM PlatformsERP PlatformsBusiness Productivity ApplicationsEnterprise Software Administration ToolsCloud-Based Business Systems
Industry Keywords
Enterprise ApplicationsData IntegritySystem PerformanceUser AccessFunctional Requirements
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and other cloud-based business systems
- Manage application security, user access, system configurations, integrations, data integrity, and system performance
- Partner with business stakeholders to understand functional requirements and configure, implement, and optimize enterprise applications
- Troubleshoot complex application issues, coordinate vendor support, and resolve system incidents
- Plan, test, document, and implement application upgrades, enhancements, integrations, and system changes
- Support effective change management practices
- Develop and maintain technical documentation, system standards, data management practices, and user resources
- Monitor system performance, vendor enhancements, and technology trends
- Recommend technical improvements to strengthen security, reliability, scalability, and end-user experience
Requirements
What you’ll need- Four (4) years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, identity and access management, or other cloud-based business systems
- Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience will be considered in place of a degree
- Demonstrated knowledge of enterprise application administration, configuration management, SaaS platforms, identity and access management, enterprise data management, system integrations, troubleshooting, and vendor collaboration
- Ability to analyze functional requirements, resolve technical issues, prioritize competing requests, and communicate effectively with technical and non-technical users
- Fluency in English, both spoken and written
- Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration tools, and common business technologies
- Demonstrates resilience, awareness, and sound judgment while navigating changing priorities, resolving complex technical issues, and supporting organizational change
- Thrives in a complex environment and collaborates with cross-functional teams to enhance end-user experiences throughout the technology service lifecycle
- Successfully completes tasks in a low to moderate noise environment
- Interacts with others and performs work in person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity, including sitting, standing, walking, bending, and operating computer equipment
- Moves equipment and materials weighing up to 25 pounds
- Travels between worksites occasionally; valid driver's license and motor vehicle records clearance may be required depending on business needs
- Meets LCSNW criminal background clearance requirements and other program- or state-required clearances
Benefits
Comp & perks- A 37.5 per hour work week to ensure work/life balance
- Medical, dental, vision, and prescription benefits
- Employer-paid short- and long-term disability insurance
- Life insurance coverage at no cost to you
- Up to 2 weeks of vacation in your first year (based on hours worked)
- Up to 2 weeks of sick leave (based on hours worked)
- 12 paid agency recognized holidays
- 2 floating holidays to use your way
- 403(b) retirement plan with employer matching (eligibility applies)
- Access to our Employee Assistance Program (EAP) for you and your family
- Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status