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Enterprise Applications Administrator
LUTHERAN COMMUNITY SERVICES NW. Serve as the technical owner of enterprise business applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and optimizing enterprise business applications, including CRM and ERP platforms, while effectively collaborating with stakeholders to meet functional requirements. Proficient in managing application security, system performance, and vendor relationships to enhance overall business productivity.
Highest-signal resume keywords
Enterprise Application AdministrationCRM And ERP PlatformsMicrosoft 365 TechnologiesIdentity And Access ManagementSystem Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ConfigurationData Management PracticesTroubleshootingSystem Performance MonitoringChange ManagementTechnical DocumentationVendor CollaborationApplication Security ManagementSystem EnhancementsCloud-Based Business Systems
Soft Skills
Effective CommunicationCross-Functional CollaborationPrioritizationProblem SolvingAdaptability
Tools & Technologies
SaaS PlatformsBusiness Productivity ApplicationsEnterprise Software Administration ToolsCloud-Based SystemsMicrosoft 365
Industry Keywords
Enterprise Data ManagementFunctional Requirements AnalysisSystem ConfigurationsUser Access ManagementTechnical Issue Resolution
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Serve as the technical owner of enterprise business applications
- Administer, configure, maintain, and optimize CRM, ERP, productivity, and other cloud-based business systems
- Manage application security, user access, system configurations, integrations, data integrity, and system performance
- Partner with business stakeholders to understand functional requirements and configure, implement, and optimize enterprise applications
- Troubleshoot complex application issues, coordinate vendor support, and resolve system incidents
- Plan, test, document, and implement application upgrades, enhancements, integrations, and system changes
- Support effective change management practices
- Develop and maintain technical documentation, system standards, data management practices, and user resources
- Monitor system performance, vendor enhancements, and technology trends
- Recommend technical improvements to strengthen security, reliability, scalability, and end-user experience
Requirements
What you’ll need- Four (4) years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, identity and access management, or other cloud-based business systems
- Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience will be considered in place of a degree
- Knowledge of enterprise application administration, configuration management, SaaS platforms, identity and access management, enterprise data management, system integrations, troubleshooting, and vendor collaboration
- Ability to analyze functional requirements, resolve technical issues, prioritize competing requests, and communicate effectively with technical and non-technical users
- Fluency in English, both spoken and written
- Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration tools, and common business technologies
- Ability to navigate changing priorities, resolve complex technical issues, and support organizational change
- Ability to collaborate with cross-functional teams
- Ability to successfully complete tasks in a low to moderate noise environment
- Ability to perform work in person and through technology, including sitting, standing, walking, bending, and operating computer equipment
- Ability to move equipment and materials weighing up to 25 pounds
- Occasional travel between worksites
- Valid driver's license and motor vehicle records clearance may be required depending on business needs
- Must meet LCSNW criminal background clearance requirements and other program- or state-required clearances
Benefits
Comp & perks- A 37.5 per hour work week to ensure work/life balance
- Medical, dental, vision, and prescription benefits
- Employer-paid short- and long-term disability insurance
- Life insurance coverage at no cost to you
- Up to 2 weeks of vacation in your first year (based on hours worked)
- Up to 2 weeks of sick leave (based on hours worked)
- 12 paid agency recognized holidays
- 2 floating holidays
- 403(b) retirement plan with employer matching (eligibility applies)
- Employee Assistance Program (EAP) for you and your family
- Potential eligibility for Student Loan Forgiveness through 501(c)(3) nonprofit status