Administrative Assistant – Appeals Specialist

Lydecker LLP

. Manage and track appeals-related tasks from initiation through resolution .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and follow-up skills while managing appeals-related tasks and communications. Proficient in using Excel and tracking tools to ensure deadlines are met and workflows are efficiently managed.

Highest-signal resume keywords

Organizational SkillsFollow-Up SkillsExcel ProficiencyPhone Communication SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementTracking WorkflowsData DocumentationSpreadsheet Management

Soft Skills

Attention to DetailAccountabilityIndependence

Tools & Technologies

Internal Computer Programs

Industry Keywords

AdministrativeOperationsInsuranceHealthcareCollectionsCompliance

About the role

Key responsibilities & impact

Manage and track appeals-related tasks from initiation through resolution
Conduct consistent and professional follow-up via phone and email with internal teams and external parties
Ensure deadlines are met through organized tracking and timely escalation when needed
Accurately document communications and updates in firm systems
Maintain appeal status reports and logs using Excel and internal computer programs
Work independently while remaining responsive and accountable to leadership

Requirements

What you’ll need

Exceptional follow-up and organizational skills
Strong phone communication skills and comfort with frequent outbound calls
Proven ability to work remotely with accountability and minimal supervision
Ability to navigate Excel and learn new computer programs efficiently
Strong attention to detail and time management skills
Prior experience in roles requiring high-volume follow-up, tracking, or case/status management
Experience in administrative, operations, insurance, healthcare, collections, or compliance roles is a plus
Experience using spreadsheets or tracking tools to manage workflows
Prior law firm experience is not required
No prior legal experience required; comprehensive training provided

Benefits

Comp & perks

Full training provided
Remote work environment with clear expectations and support
Opportunity to grow within a litigation-focused legal team
Hourly rate depending on depth and years of experience
Annual performance reviews with potential for increase in salary
Flexible work hours
Medical Insurance through Cigna Healthcare; multiple plans; partially paid for by the Firm for the employee
Free outpatient mental health services with no copays
Optional Dental & Vision Insurance
Optional Voluntary Life and Disability Insurance
Optional Voluntary Accident Insurance
Optional Critical Illness Insurance
Optional Cancer Insurance
Optional Hospitalization Insurance
Optional Health Savings Account
Optional Flexible Spending Account
401k after one calendar year of employment
Paid time off (PTO)