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Administrative Assistant – Appeals Specialist
Lydecker LLP. Manage and track appeals-related tasks from initiation through resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and follow-up skills while managing appeals-related tasks efficiently. Proficient in using Excel and tracking tools to ensure timely communication and workflow management.
Highest-signal resume keywords
Organizational SkillsFollow-Up SkillsPhone Communication SkillsExcel ProficiencyTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementWorkflow TrackingData DocumentationSpreadsheet Management
Soft Skills
Attention to DetailAccountabilityIndependence
Tools & Technologies
ExcelInternal Computer Programs
Industry Keywords
AdministrativeOperationsInsuranceHealthcareCollectionsCompliance
About the role
Key responsibilities & impact- Manage and track appeals-related tasks from initiation through resolution
- Conduct consistent and professional follow-up via phone and email with internal teams and external parties
- Ensure deadlines are met through organized tracking and timely escalation when needed
- Accurately document communications and updates in firm systems
- Maintain appeal status reports and logs using Excel and internal computer programs
- Work independently while remaining responsive and accountable to leadership
Requirements
What you’ll need- Exceptional follow-up and organizational skills
- Strong phone communication skills and comfort with frequent outbound calls
- Proven ability to work remotely with accountability and minimal supervision
- Ability to navigate Excel and learn new computer programs efficiently
- Strong attention to detail and time management skills
- Prior experience in roles requiring high-volume follow-up, tracking, or case/status management
- Experience in administrative, operations, insurance, healthcare, collections, or compliance roles is a plus
- Experience using spreadsheets or tracking tools to manage workflows
- Prior law firm experience is not required
- Full training is provided
Benefits
Comp & perks- Full training provided
- Remote work environment with clear expectations and support
- Opportunity to grow within a litigation-focused legal team
- Annual performance reviews with potential for increase in salary
- Flexible work hours
- Medical Insurance through Cigna Healthcare; multiple plans; partially paid for by the Firm for the employee
- Free outpatient mental health services with no copays
- Optional Dental & Vision Insurance
- Optional Voluntary Life and Disability Insurance
- Optional Voluntary Accident Insurance
- Optional Critical Illness Insurance
- Optional Cancer Insurance
- Optional Hospitalization Insurance
- Optional Health Savings Account
- Optional Flexible Spending Account
- 401k after one calendar year of employment
- Paid time off (PTO)