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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail operations management, inventory control, and logistics coordination, with a strong focus on team leadership and performance monitoring. Proficient in utilizing retail management systems and inventory tools to optimize stock levels and enhance operational efficiency.
Highest-signal resume keywords
Retail Operations ManagementInventory ManagementLogistics CoordinationTeam LeadershipRetail Management Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ControlStock ReconciliationReverse LogisticsRetail KPIs MonitoringLogistics Management
Soft Skills
CoachingCollaborationProblem-Solving
Tools & Technologies
Retail Management SystemsInventory ToolsMicrosoft OfficeExcel
Industry Keywords
Retail OperationsSupply ChainField OperationsStock ManagementCustomer Service
About the role
Key responsibilities & impact- Run day-to-day retail operations across an assigned state
- Oversee operations across retail shops, depots and stock points
- Manage stock reconciliations and replenish understocked SKUs
- Maintain approved minimum and maximum stock levels for active and newly onboarded DSRs
- Coordinate aged stock returns, reallocations and lost phone reporting
- Ensure reverse logistics procedures are followed
- Manage phone repair logistics so devices reach repair centres and return to customers within agreed SLAs
- Lead, coach and train Retail Coordinators, Stock Controllers and Shop Assistants
- Monitor retail KPIs and conduct regular shop inspections
- Drive corrective action and collaborate with Sales, Supply Chain, Repairs and Customer Service on improvements
- Report to the Retail Manager
Requirements
What you’ll need- Minimum of 3–5 years of experience in retail operations, logistics, supply chain, inventory management or field operations
- Minimum of 2 years’ experience in a supervisory or team leadership role
- Proven experience managing inventory, stock reconciliation, reverse logistics and retail operations across multiple locations
- Confidence with retail management systems, inventory tools and Microsoft Office, especially Excel
- Ability to work from offices in Nigeria
- Willingness to undergo pre-employment background checks
Benefits
Comp & perks- Diverse development programs
- Coaching partnerships
- On-the-job training
- Family-friendly policies
- Well-being support
- Flexible working arrangements