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Business Development Manager – Plant Hire
M O'Brien Group Of Companies. Develop the company’s client base in the south of the UK .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development within the construction plant rental sector, focusing on customer relationship management, sales reporting, and effective communication. Proficient in utilizing CRM systems and Microsoft Office tools to enhance customer service and operational efficiency.
Highest-signal resume keywords
Business DevelopmentCustomer Relationship ManagementCRM Systems ExperienceSales ReportingPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Development ActivitiesQuotations ProductionCustomer Pricing AgreementsAged Debt ManagementProject MonitoringSales ReportingTender AssistanceCustomer Innovation SupportSHEQ InitiativesDiary Management
Soft Skills
Great Communication SkillsStrong Organisational SkillsCustomer Service PassionDetail-OrientedDeadline Management
Tools & Technologies
Microsoft OfficeExcelPowerPointOutlookCRM Systems
Industry Keywords
Construction Plant RentalCustomer SatisfactionSustainable Business GrowthCustomer QueriesService Levels
About the role
Key responsibilities & impact- Develop the company’s client base in the south of the UK
- Strengthen existing customer relationships
- Conduct business development activities to highlight and onboard new customers
- Secure sustainable business growth
- Manage and grow existing customer accounts
- Maintain customer relations and support customer innovation and SHEQ initiatives
- Produce quotations and customer pricing agreements
- Handle customer queries and preliminary aged debt management
- Liaise with internal departments regarding equipment ETAs
- Assist with communication of breakdowns or service visits
- Monitor and report on customer project progress
- Liaise with the depot regarding product availability and features
- Lead presentations to new customers during tender processes
- Assist with large tenders for national or major frameworks
- Communicate and showcase new initiatives, products, and innovations to customers
- Produce weekly sales reports covering opportunities, projects nearing completion, equipment requirements, lost hires, aged debts, customer feedback, and escalation points
- Help ensure high service levels and excellent customer satisfaction
Requirements
What you’ll need- Minimum 3 years of experience in the construction plant rental or sales market
- Computer literate and competent in Microsoft Office programs, including Excel, PowerPoint, and Outlook
- Experience using CRM systems to maximise sales opportunities
- Passion for customer service
- Great communication skills and ability to speak to clients and colleagues across all departments
- Strong organisational skills and ability to manage a diary effectively
- Ability to work to deadlines
- Comfortable presenting to an audience
- Ability to work to a high level of detail
Benefits
Comp & perks- Equal opportunities employer