Technical Solutions Consultant

Mackin Talent

. Build technical expertise in the client’s various advertising products, including Signals, Measurement, and Delivery, and provide consultative guidance to clients and internal sales teams on best practices.

Posted 9/22/2026contractRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital advertising technologies and provides consultative guidance to clients while ensuring high-quality support and service delivery. Proficient in troubleshooting technical issues and translating complex concepts for diverse audiences.

Highest-signal resume keywords

Digital Advertising ExperienceTroubleshooting SkillsTechnical SupportWeb Technologies ProficiencySQL and RESTful API Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HTMLCSSJavaScriptSQLRESTful APIsAdvertising TechnologiesTicket EscalationTechnical Issue ResolutionWorkflow OptimizationConsultative Guidance

Soft Skills

Customer Experience ManagementCommunication SkillsProblem-Solving

Tools & Technologies

Ad ServersPixelsAdvertising Solutions

Industry Keywords

Digital AdvertisingTechnology IndustryService DeliverySupport SLAs

Tech Stack

Tools & technologies

JavaScriptSQL

About the role

Key responsibilities & impact

Build technical expertise in the client’s various advertising products, including Signals, Measurement, and Delivery, and provide consultative guidance to clients and internal sales teams on best practices.
Troubleshoot and resolve technical issues stemming from clients’ usage of advertising solutions.
Escalate potential bugs to product and engineering teams and drive resolution.
Facilitate a high-end customer experience related to advertising bug support and ensure all support SLAs are met.
Identify opportunities to optimize and automate workflows and support processes.
Act as a technical point of contact for clients and internal stakeholders.
Help businesses through scaled service delivery and operations.

Requirements

What you’ll need

3 Years+ in the Digital Advertising and/or Technology industries.
Experience with troubleshooting and ticket escalation.
Experience translating technical concepts and solutions to non-technical audiences.
Experience of using advertising technologies such as pixels, ad servers, auctions and delivery.
Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP.
Experience working with SQL and RESTful APIs.

Benefits

Comp & perks

Competitive salary
Healthcare contribution and inclusion in company pension scheme
Work laptop and phone
25 days annual leave (pro-rata) plus paid bank holidays
Expanding workforce with potential for career progression for top performers