Associate Director, Orchestration Analytics – Products

Madrigal Pharmaceuticals

. Develop and maintain a prioritized roadmap of analytics-enabled orchestration products aligned to Commercial priorities .

Posted 10/27/2026full-timeUnited StatesSenior💰 $171,000 - $209,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing analytics-enabled orchestration products and translating complex business needs into actionable workflows. Proficient in leading cross-functional teams and integrating advanced analytics within commercial operations.

Highest-signal resume keywords

Commercial Analytics ExperienceProduct Management ExperienceAdvanced Analytics KnowledgeCRM and Marketing Automation FamiliarityCross-Functional Leadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytics-Enabled Product DevelopmentData-Enabled Product RequirementsJourney Orchestration CapabilitiesNext-Best-Action ImplementationCapacity AnalyticsStructured Problem-SolvingBusiness Rule EstablishmentWorkflow OrchestrationPerformance MonitoringContinuous Improvement

Soft Skills

Influencing Without AuthorityEffective CommunicationCollaboration Across FunctionsStakeholder EngagementLeadership Skills

Tools & Technologies

CRM PlatformsMarketing Automation PlatformsVeevaSalesforce

Industry Keywords

PharmaceuticalBiotechOmnichannel EngagementPatient ServicesCommercial OperationsLife SciencesData EnablementAnalytics-Enabled WorkflowsSpecialty BrandsRare Disease Brands

About the role

Key responsibilities & impact

Develop and maintain a prioritized roadmap of analytics-enabled orchestration products aligned to Commercial priorities
Partner with Marketing, Sales, Patient Services, and Commercial Analytics to identify and prioritize high-value decisions and workflows
Lead product discovery and translate business needs into orchestration product requirements
Define product constructs including decisions, signals, analytics or business rules, recommended actions, activation workflows, and expected outcomes
Partner with Advanced Analytics to define analytical requirements and ensure outputs are actionable and explainable
Partner with Data Enablement to define required product signals and data
Partner with IT and platform owners to integrate products into CRM, marketing automation, Patient Services, and other Commercial workflows
Establish business rules and guardrails with functional owners
Enable HCP orchestration capabilities including prioritization, triggers, journey orchestration, next-best-action / experience, channel optimization, personalization, sequencing, and closed-loop learning
Enable Patient Services orchestration capabilities including journey and barrier identification, patient and case prioritization, next-best-intervention, workflow and task orchestration, capacity analytics, and analytics-enabled workflows
Lead products from concept through development, activation, adoption, measurement, and continuous improvement
Coordinate cross-functional delivery and embed recommendations into actionable workflows and channels
Establish success measures, monitor adoption, performance, and business impact, and prioritize enhancements
Scale successful capabilities across additional brands, functions, and channels

Requirements

What you’ll need

Bachelor's degree required; advanced degree in business, analytics, technology, life sciences, engineering, or a related discipline preferred
7+ years of relevant experience in pharmaceutical or biotech Commercial Analytics, Advanced Analytics, Omnichannel, Patient Services, Commercial Operations, or product management
Demonstrated experience translating complex business problems into analytical, digital, or data-enabled products
Experience with pharmaceutical omnichannel engagement, Patient Services, or related Commercial workflows
Working knowledge of advanced analytics, AI, experimentation, and optimization concepts
Experience partnering with data and technology teams to move products from concept through implementation and adoption
Experience spanning multiple Commercial functions preferred
Formal product-management experience preferred
Familiarity with CRM and marketing automation platforms such as Veeva and Salesforce preferred
Experience with next-best-action / recommendation or journey-orchestration capabilities preferred
Experience supporting specialty or rare disease brands preferred
Strong product-management, structured problem-solving, and cross-functional leadership skills
Ability to translate effectively among business, analytics, data, and technical stakeholders
Demonstrated ability to influence and lead complex initiatives without direct authority
Must be eligible to work at the specified US office location(s)

Benefits

Comp & perks

Equity for all employees
Flexible paid time off
Medical insurance
Dental insurance
Vision insurance
Life/disability insurance
401(k) traditional, Roth, and employer match offerings
Supplemental life insurance
Legal services
Mental health benefits through the Employee Assistance Program for employees and their family
Reasonable accommodations throughout the hiring process