Knowledge Management Analyst – Legal Ops

Madrona Advogados

. Map, document, and redesign legal processes, structuring workflows, templates, checklists, and playbooks .

Posted 11/10/2026full-timeSão Paulo • BrazilJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in legal operations by mapping and improving workflows, implementing automation solutions, and managing project portfolios. Proficient in translating technical information for diverse audiences and leading cross-functional projects in legal environments.

Highest-signal resume keywords

Legal Process MappingAutomation ImplementationProject ManagementDocument ManagementClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementWorkflow DesignData MigrationMetrics DevelopmentAI Applied to Legal WorkflowsHands-On Process DocumentationTechnology AdoptionIntegration ExperienceProject TrackingTraining Users

Soft Skills

Clear Communication SkillsAbility to Work with Diverse Audiences

Tools & Technologies

IManageAgile MethodologiesPlannerJiraAsana

Industry Keywords

Legal OperationsLitigation OperationsLegal TechContinuous ImprovementVendor Liaison

About the role

Key responsibilities & impact

Map, document, and redesign legal processes, structuring workflows, templates, checklists, and playbooks
Identify opportunities for automation and continuous improvement, prioritizing initiatives based on impact and feasibility
Lead tool implementation projects, from testing and configuration through training and adoption monitoring
Support integration and data migration projects between systems, particularly in litigation operations and document management
Manage the Legal Operations project portfolio, tracking deadlines, scope, risks, and outcomes
Develop and monitor efficiency, quality, utilization, and rework-reduction metrics
Serve as a liaison between Legal, Knowledge Management, Technology, and vendors
Present results and recommendations to leadership, translating technical information into improvement opportunities
Lead end-to-end projects independently while maintaining strategic alignment with leadership

Requirements

What you’ll need

Bachelor’s degree in Law, Business Administration, or a related field
2–4 years of experience at a law firm, in a legal department, at a Legal Tech company, or on technology projects applied to legal operations
Experience with projects involving automation, document management, or AI applied to legal workflows
Hands-on experience mapping, documenting, and improving processes
Clear communication skills and the ability to work with diverse audiences, from operational teams to leadership
Experience administering, integrating, and training users on iManage is a plus
Participation in automation or AI system implementation projects for legal teams, particularly litigation teams, is a plus
Experience with project management and technology adoption in law firms is a plus
Familiarity with agile methodologies and tools such as Planner, Jira, or Asana is a plus

Benefits

Comp & perks

Meal Voucher
Profit-Sharing Bonus
Medical Insurance
Life Insurance
Educational Assistance
Conexa
Wellhub (formerly Gympass)
Career Development Plan
Birthday Day Off
Hybrid work model