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Knowledge Management Analyst – Legal Ops
Madrona Advogados. Map, document, and redesign legal processes, structuring workflows, templates, checklists, and playbooks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal operations by mapping and improving workflows, implementing automation, and managing project portfolios. Proficient in translating technical information for diverse audiences and leading cross-functional projects with strategic alignment.
Highest-signal resume keywords
Process MappingAutomation ImplementationProject ManagementIManage AdministrationAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow RedesignDocument ManagementData MigrationMetrics DevelopmentContinuous Improvement
Soft Skills
Clear CommunicationStakeholder LiaisonLeadership Presentation
Tools & Technologies
IManageJiraAsanaPlanner
Industry Keywords
Legal OperationsLitigationLegal TechAI in Legal Workflows
About the role
Key responsibilities & impact- Map, document, and redesign legal processes, structuring workflows, templates, checklists, and playbooks
- Identify opportunities for automation and continuous improvement, prioritizing initiatives based on impact and feasibility
- Lead tool implementation projects, from testing and configuration through training and adoption monitoring
- Support integration and data migration projects between systems, particularly in litigation operations and document management
- Manage the Legal Operations project portfolio, tracking deadlines, scope, risks, and outcomes
- Develop and monitor efficiency, quality, utilization, and rework reduction metrics
- Serve as a liaison between Legal, Knowledge Management, Technology, and vendors
- Present results and recommendations to leadership, translating technical information into improvement opportunities
- Lead end-to-end projects with autonomy and strategic alignment with leadership
Requirements
What you’ll need- Bachelor’s degree in Law, Business Administration, or a related field
- 2–4 years of experience at a law firm, in a legal department, at a Legal Tech company, or in technology projects applied to legal operations
- Experience with projects involving automation, document management, or AI applied to legal workflows
- Hands-on experience in process mapping, documentation, and improvement
- Clear communication skills and the ability to interact with diverse audiences, from operational teams to leadership
- Experience administering, integrating, and training users on iManage is a plus
- Participation in projects implementing automation or AI systems for legal teams, particularly litigation teams, is a plus
- Experience with project management and technology adoption in law firms is a plus
- Familiarity with Agile methodologies and tools such as Planner, Jira, or Asana is a plus