EAP Consultant, Federal

Magellan Health

. Provide direct support to organizations and employees through assessment, consultation, education, and triage services .

Posted 11/2/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $70,715 - $113,145 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive clinical expertise in mental health and chemical dependency, providing effective assessments and crisis intervention while adhering to regulatory standards. Capable of fostering strong relationships and delivering training to support organizational goals and employee well-being.

Highest-signal resume keywords

Clinical ExperienceCrisis InterventionSolution-Focused Brief TherapyLCSW-C LicensureCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AssessmentCrisis InterventionSolution-Focused Brief TherapyEAP AssessmentsCase DocumentationRisk AssessmentSubstance Abuse AssessmentWorkplace Issue ConsultationOperational Improvement AnalysisHealth and Wellness Training

Soft Skills

Strong Customer Service SkillsExcellent Training SkillsEffective CommunicationAdaptabilityListening Skills

Certifications & Qualifications

LCSW-CLCSWLMHCLPCCLPCCEAP Certification

Industry Keywords

Behavioral HealthEmployee Assistance ProgramEEO RulesADA ComplianceFMLADrug Free WorkplaceWorkplace IssuesEmployee/Employer RelationshipsClinical TrainingMental Health

About the role

Key responsibilities & impact

Provide direct support to organizations and employees through assessment, consultation, education, and triage services
Use knowledge of federal regulations to assist organizations with handling employee concerns and problems
Consult with employees and organizations on workplace and work-based issues
Provide clinical expertise to restore employees with diminished performance to healthy functioning
Provide employee and management consultation regarding personal, workplace, and management problems
Conduct critical incident response services, EAP assessments, short-term counseling, EAP orientations, customer webinars, and health and wellness trainings
Manage caseload and complete timely case documentation
Provide information and referrals to appropriate levels of care and community resources
Identify operational challenges or inefficiencies and recommend continuous improvement plans
Analyze and present issues clearly, concisely, and persuasively verbally and in writing
Develop effective working relationships across organizational lines and support team activities and training
Maintain current skills and techniques to better serve members and support Magellan's goals
Adhere to contract requirements, performance standards, meetings, trainings, standard operating procedures, company policies, and applicable legal, regulatory, and contractual requirements
Perform other duties as assigned

Requirements

What you’ll need

Minimum of 5 years of clinical experience after receiving the graduate degree
Clinical training including chemical dependency, mental health, and brief therapy
Understanding of workplace issues, business functions, and employee/employer relationships
Ability to acquire understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements
Ability to provide accurate client assessments, including risk, substance abuse and dependency, and job performance issues
Ability to refer clients to the appropriate level of care
Competence in crisis intervention
Knowledge and expertise in solution-focused, brief therapy in an outpatient setting
Strong customer service skills
Excellent training and listening skills
Ability to interact effectively at all levels with internal and external customers
Ability to adjust to new situations and changing priorities
Comfort with ambiguity and stress while handling varied assignments
Current licensure required: LCSW-C, LCSW, LMHC, LPCC, LPC, or independently licensed behavioral health clinician meeting applicable state, commonwealth, or customer-specific requirements
Master's degree in Behavioral Health required
CEAP certification preferred

Benefits

Comp & perks

Short-term incentives may be available
Comprehensive benefits package
Health, life, voluntary, and other benefits
Benefits and perks supporting physical, mental, emotional, and financial wellbeing
Tobacco-free workplace