Lead IT Production Operations Specialist

Magellan Health

. Conduct reviews of data flows to ensure CUI remains within authorized boundaries .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $64,285 - $102,855 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CUI protection requirements and compliance with organizational security policies, including CMMC standards. Proven ability to lead operations for applications, databases, or infrastructure while applying Agile and Lean methodologies to enhance production operations.

Highest-signal resume keywords

CUI Protection RequirementsCMMC ComplianceProduction Operations LeadershipAgile MethodologiesLean Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseData Flow ReviewCompliance Gap RemediationOperational Metrics CreationProblem-Solving TechniquesCritical ThinkingService Level DeliveryOperational ImprovementIncident TriageSystem Health Monitoring

Soft Skills

CommunicationStakeholder EngagementTeam Guidance

Tools & Technologies

Ticketing SystemsReporting Systems

Industry Keywords

Regulatory StandardsSecurity PoliciesOperational Activities

About the role

Key responsibilities & impact

Conduct reviews of data flows to ensure CUI remains within authorized boundaries
Assist with incident response activities involving CUI
Track and remediate compliance gaps related to CUI protection requirements
Ensure compliance with organizational security policies, CMMC requirements, and applicable regulatory standards governing CUI
Document incidents, resolutions, and operational activities using approved ticketing and reporting systems
Conduct incident triage and communicate with stakeholders regarding service impacts and resolution status
Monitor system health during after-hours periods
Identify potential issues and initiate corrective actions
Lead operations for an application, database, or infrastructure area
Define, measure, and improve day-to-day production operations
Apply problem-solving and critical-thinking approaches to understand and improve production operations
Create improvement metrics and guide the operations team through operationalizing them
Perform additional duties aligned with the intent of the role as assigned

Requirements

What you’ll need

4+ years of related experience
Minimum of 2+ years supporting and delivering Service Levels for production operations
Critical thinking
Demonstrated problem-solving techniques
Experience leading operations for an application, database, or infrastructure area
Ability to define, measure, and improve day-to-day production operations
Understanding of Agile and Lean methods and ability to apply them to daily operations
Ability to create improvement metrics and guide an operations team in operationalizing them
Knowledge of CUI protection requirements
Knowledge of organizational security policies, CMMC requirements, and applicable regulatory standards governing CUI
Bachelor's degree in Computer and Information Science is preferred

Benefits

Comp & perks

Short-term incentives may be available
Comprehensive benefits package
Health benefits
Life benefits
Voluntary benefits
Benefits and perks supporting physical, mental, emotional, and financial wellbeing
Tobacco-free workplace
Equal Opportunity Employer