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Quality Specialist II
Magellan Health. Serve as a member of the quality team at the national, regional, or unit level .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality improvement processes, data management, and auditing within the healthcare sector, with a strong focus on HEDIS and accreditation standards. Capable of leading quality initiatives, conducting audits, and preparing detailed reports while ensuring compliance with regulatory requirements.
Highest-signal resume keywords
HEDIS ExperienceQuality ImprovementData AnalysisProject ManagementMicrosoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Control ReviewsData ManagementData AnalysisReportingAuditingAccreditation StandardsQuality Improvement ProcessesDocumentationPerformance MeasurementCustomer Audit Preparation
Soft Skills
Attention To DetailOrganizationVerbal CommunicationWritten CommunicationEfficiency
Tools & Technologies
Microsoft ExcelVISIOMS Project
Industry Keywords
Healthcare Quality ImprovementNCQAURACContinuous Quality ImprovementAccreditation Support
About the role
Key responsibilities & impact- Serve as a member of the quality team at the national, regional, or unit level
- Coordinate projects supporting continuous quality improvement and process improvement
- Support maintenance of quality programs, measured processes, and reported outcomes
- Coordinate quality and process improvement activities, including accreditation support, quality studies, CQI training, prevention programs, care coordination initiatives, satisfaction survey follow-up, advisory groups, adverse incident tracking, performance guarantees, CAPs, and customer quality initiatives
- Conduct quality control reviews and external/internal audits
- Summarize findings and prepare reports
- Assist with customer audit preparation
- Analyze data findings for quality and process improvement and assist with internal and external report preparation
- Lead and/or support quality committees and work groups through project management
- Ensure accurate and timely documentation, agenda presentation, and follow-up actions
- Monitor and execute deliverables to meet customer requirements and performance guarantees
- Work independently while maintaining a high degree of organization
Requirements
What you’ll need- 2+ years of HEDIS-related experience (where applicable)
- 2+ years of quality improvement and auditing or related experience in the healthcare field
- Attention to detail and ability to work efficiently to meet deadlines and timelines
- High degree of organization
- Expertise in data management, data analysis, reporting, word processing, and project management
- Strong working knowledge of Microsoft Excel, VISIO, and/or MS Project
- Knowledge of HEDIS and accreditation requirements, including NCQA and/or URAC (where applicable)
- Knowledge of healthcare quality improvement processes, accreditation standards, and HEDIS/performance measurement
- Excellent verbal and written skills
- Ability to enter data accurately into spreadsheets and prepare professional documents and reports
- GED or high school education required
- Must comply with applicable legal, regulatory, contractual, and internal policy requirements
Benefits
Comp & perks- Short-term incentives may be available
- Comprehensive benefits package
- Health, life, voluntary, and other benefits
- Benefits and perks supporting physical, mental, emotional, and financial wellbeing
- Tobacco-free workplace