Trainer

Magellan Health

. Develop, implement, and manage learning interventions supporting employee learning and performance projects .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $58,440 - $93,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and adult learning principles, with a strong focus on developing and delivering effective training solutions in the healthcare or insurance industry. Proven ability to lead projects, manage change, and collaborate with diverse stakeholders to enhance employee learning and performance.

Highest-signal resume keywords

Instructional DesignProject ManagementTraining DeliveryLearning Management SystemChange Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Needs AnalysisContent DesignLearning Outcomes DefinitionPerformance ImprovementUser Acceptance TestingTraining Strategy DevelopmentTraining Material CustomizationBlended Learning DeliveryTraining MethodologyBehavioral Health Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsTime ManagementTeam Collaboration

Tools & Technologies

MS Office SuiteLearning Management SystemVirtual Learning Technologies

Industry Keywords

HealthcareInsuranceManaged CareChange ManagementTraining Experience

About the role

Key responsibilities & impact

Develop, implement, and manage learning interventions supporting employee learning and performance projects
Design and develop instructional materials and content
Deliver training through classroom, teleconference, asynchronous online, and synchronous online channels
Incorporate instructional design principles and methodologies
Collaborate with Corporate Operations, IT Project Management, Care Management Center Learning and Performance, and other stakeholders
Influence change management, drive training strategy, and coordinate project rollouts
Lead or co-lead learning product and service design, development, and delivery
Conduct needs analysis and define learning outcomes
Plan implementation, communicate with stakeholders, and follow up on learning-transfer evaluations
Advocate for learning and change management in project planning meetings
Support business or systems migrations and new office openings
Provide leadership and consultation on process improvement initiatives
Share best practices and create a virtual Learning Community
Maintain current iSeries/IP training materials for customization by Learning Teams
Serve as subject matter expert for call center policies and procedures related to iSeries/IP
Support iSeries/IP enhancements through User Acceptance Testing, UAT training materials, and Train the Trainer development
Deliver blended Train the Trainer sessions using current learning technologies
Support other call center initiatives through project management, subject-matter expertise, UAT, training design and delivery, and documentation
Support Learning and Performance department strategy, effectiveness, projects, processes, and team working environment

Requirements

What you’ll need

3-5 years of training experience in healthcare or insurance industry
2+ years of experience leading and managing projects
1+ year of formal training experience, including classroom delivery and content design and development
May accept 3-5 years of professional level experience in the training subject matter in lieu of training experience, with ability to quickly learn Magellan’s training methodology
Equivalent combination of related experience and education will be considered
Demonstrated understanding of instructional design, adult learning concepts, performance improvement, change management, and learning best practices
Ability to convert abstract ideas into concrete learning solutions
Proven ability to communicate technical information to non-technical customers
Familiarity with behavioral health and managed care business, operations, and systems migrations
Strong interpersonal skills
Ability to function independently and as a team member
Strong project management skills
Effective organizational, time management, and communication skills, combined with attention to detail
Experience with a Learning Management System is required
Strong working knowledge of MS Office suite of products
Bachelor's degree required, though a combination of education and work experience may be considered

Benefits

Comp & perks

Short-term incentive eligibility
Comprehensive benefits package
Health benefits
Life benefits
Voluntary benefits
Physical, mental, emotional, and financial wellbeing perks
Equal Opportunity Employer
Tobacco-free workplace