Microbiology Application Specialist – FTC

Magentus

. Collaborate with Project Teams to support deployment of Evolution vLab for new and existing customers .

Posted 11/3/2026full-timeManchester • United KingdomMid-LevelSenior💰 £50,000 - £55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating clinical and operational workflows into effective system setups, with strong IT literacy and proficiency in Microsoft applications. Capable of delivering training and support throughout the deployment process while maintaining effective communication and relationships with customers.

Highest-signal resume keywords

Microbiology ExperienceWorkflow AnalysisMicrosoft Applications ProficiencyTraining DeliveryHealthcare Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow MappingSystem ValidationUser Acceptance TestingConfiguration ManagementTechnical DocumentationELearning DevelopmentProblem SolvingCustomer Support

Soft Skills

Excellent CommunicationOrganisational SkillsTime ManagementAdaptabilityRelationship Building

Tools & Technologies

MS TeamsMicrosoft WordMicrosoft Excel

Industry Keywords

Laboratory WorkflowsHealth InformaticsPathologyClinical WorkflowsContinuous Service Improvement

About the role

Key responsibilities & impact

Collaborate with Project Teams to support deployment of Evolution vLab for new and existing customers
Perform workflow mapping, configuration, system validation, and user acceptance testing
Translate clinical and operational workflows into effective system setups that improve departmental productivity
Review software releases and interpret technical updates
Translate technical updates into practical customer guidance and documentation
Identify enhancements and provide feedback to Product teams
Support development of improved solutions and continuous service improvement
Build and maintain internal and customer relationships
Ensure clear communication and effective management of expectations during deployments
Deliver Train-the-Trainer, end-user, and internal knowledge-session product training
Facilitate on-site and virtual training sessions, including MS Teams sessions
Create or update training documents, quick reference guides, and short delivery reports
Storyboard blended learning content and assist with eLearning updates
Support customers throughout configuration, testing, go-live, and post-implementation support
Travel frequently to customer sites and stay overnight as required

Requirements

What you’ll need

Experience working within microbiology, with a strong understanding of laboratory workflows, processes and terminology
Degree or equivalent experience in Healthcare, Pathology, Health Informatics, IT, or related fields relevant to discipline
Strong IT literacy
Confidence with Microsoft applications, including Word, Excel, and MS Teams
Excellent communication skills, with the ability to simplify complex information for varied audiences
Proven ability to analyse workflows, solve problems, and advise customers on system functionality
Strong organisational and time management skills
Ability to prioritise and meet deadlines
Ability to remain calm, professional, and constructive in fast paced or change focused environments
Must be able to work in the UK without visa sponsorship

Benefits

Comp & perks

25 days annual leave plus bank holidays
Holiday purchase scheme
Your birthday off
Option to swap a public holiday for a religious holiday of your choice
Pawrental Leave to welcome new pets
Up to two paid volunteering days per year
Enhanced Maternity, Paternity & Adoption Leave
Income Protection & 4x Death in Service
Private healthcare with BUPA (discounted family cover available)
Medicash Healthcare Cash Plan
Mortgage Advisory Service
Cycle to Work Scheme
Mental health & wellbeing support via Employee Assistance Programme
Paid time off to give blood
Enhanced sick pay
Remote or hybrid working environment
Offices based in Manchester (City Centre) or London (Farringdon)