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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and administrative support capabilities, with proficiency in Salesforce and Microsoft Office applications. Excels in communication, organization, and collaboration to enhance customer experiences and team efficiency.
Highest-signal resume keywords
Sales CoordinationCustomer ServiceSalesforce ExperienceMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales CoordinationCustomer SupportAdministrative SupportRecord KeepingSales Reporting
Soft Skills
Strong CommunicationInterpersonal SkillsAttention to DetailCollaborative ApproachCustomer-First Mindset
Tools & Technologies
SalesforceMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
HealthcareMedical TechnologyHealth ServicesCustomer-Focused EnvironmentSales Support
About the role
Key responsibilities & impact- Serve as the first point of contact for customer enquiries via phone and email
- Support customers with licensing, purchasing requests and general sales enquiries
- Provide administrative and coordination support to the Practice Management Sales team
- Maintain accurate customer and opportunity information within Salesforce
- Collaborate with internal teams to ensure seamless customer experiences
- Prepare sales reports, documentation and presentations
- Identify opportunities to improve processes, customer communications and team efficiency
- Work closely with the General Manager and wider Sales team to support Genie and Gentu customers
Requirements
What you’ll need- 1-2 years' experience in a Sales Coordinator, Sales Support, Customer Service or similar customer-facing administrative role
- Experience providing administrative support within a sales, commercial or customer-focused environment
- Experience managing inbound customer enquiries via phone and email
- Strong communication and interpersonal skills with a customer-first mindset
- Exceptional organisational skills and the ability to manage competing priorities
- Strong attention to detail and a commitment to maintaining accurate records and documentation
- Experience using CRM systems, ideally Salesforce, or the ability to quickly learn new software and technologies
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
- A collaborative approach and the ability to work effectively across multiple teams
- Experience within healthcare, medical technology or health services is advantageous but not essential
Benefits
Comp & perks- Flexible work options to support work-life balance
- Learning and development programs to grow your career
- A supportive, inclusive team culture
- Opportunities to work across departments and expand your skills
- A purpose-driven company where your work truly matters
