Client Services Facilitator

Magna Legal Services

. Research and diagnose procedural issues and exceptions involving client matters.

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $16 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong research and communication skills while effectively managing client interactions and procedural issues. Proficient in navigating digital tools and maintaining organization in a fast-paced environment.

Highest-signal resume keywords

Research SkillsExcellent Written CommunicationAttention to DetailProficiency with Microsoft OfficeAbility to Learn Litigation Process

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Research SkillsDeductive ReasoningLitigation Process Knowledge

Soft Skills

Strong Work EthicReliabilityGoal-Oriented ApproachAbility to Collaborate

Tools & Technologies

Microsoft OfficeAdobe AcrobatNitroDigital Filing Systems

Industry Keywords

Client MattersProcedural IssuesDocumentary Evidence

About the role

Key responsibilities & impact

Research and diagnose procedural issues and exceptions involving client matters.
Respond to client emails and inquiries promptly and professionally.
Communicate clearly with clients, witnesses, and team members, including when handling challenging or sensitive interactions.
Navigate software, web portals, and digital filing systems to find and manage information.
Maintain a calendar and track follow-up tasks to ensure ongoing matters receive timely attention.
Research client questions, coordinate timely responses, and keep ongoing matters organized.

Requirements

What you’ll need

Ability and willingness to learn the litigation process, including the role of documentary evidence.
Strong work ethic, reliability, and a goal-oriented approach.
Excellent written and verbal communication skills.
Strong attention to detail, research skills, and deductive reasoning.
Ability to work independently and collaborate with a team in a fast-paced environment.
Proficiency with Microsoft Office, general Windows tasks, and PDF tools such as Adobe Acrobat or Nitro, including opening, editing, and combining PDF files.